Rental Readiness Specialist

2 weeks ago


Austin, United States Tesla Full time

The Tesla Rental Program is looking for a Rental Readiness Specialist to work on one of the most progressive vehicle brands in the world. The Rental Readiness Specialist is a key contributor to the Tesla experience by coordinating the receipt of incoming new and used vehicle inventory. This position is responsible for fleet/lot management, movement of vehicles, and vehicle readiness, rental invoicing, and customer hand off. Candidates must have a high level of accountability, and personal satisfaction in doing a great job.

Responsibilities

  • Perform vehicle inventory movement, charging, and cleaning
  • Coordinate with registration and logistics teams and perform plating, and paperwork verification
  • Perform vehicle readiness inspections and report vehicle concerns
  • Communicate with customers for scheduling rental pickups and drop-offs and issues while on rent
  • Prepare documents for customer arrival and conduct hand-off
  • Conduct insurance company or customer invoice generation and payment receipt
  • Detail and/or light service advisory experience is preferred
Requirements
  • Proven track record of a great work ethic
  • Demonstrated ability to be a team player
  • Ability to lift 50 - 60 pounds
  • Valid driver's license, preferred
  • Excellent written and verbal communication skills, and ability to follow instructions
  • Microsoft Office suite experience preferred
Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • LGBTQ+ care concierge services
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program


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