Senior Engineer-Systems

3 weeks ago

Cincinnati, United States cchmc Full time

Description:

Expected Starting Salary Range:

42.17 - 53.64

SUBFUNCTION DEFINITION: Administration of HPC scheduler and resource management systems. Experience building custom software modules in an HPC setting; requires knowledge of programming language compilers (e.g. gcc) and the typical software build process on Linux systems. Perform advanced HPC job troubleshooting with end users. Perform Linux system build and operations support for RHEL/OEL/CentOS based distributions. Experience with Puppet/Satellite or related config management tools is preferred. Experience configuring LDAP, DNS, networking, storage, services and logging is expected. Individuals in this position will work closely with developers, data scientists and platform users to assess needs and develop innovative and/or custom technology solutions. Applicant must have a willingness to understand customer processes and work collaboratively to produce solutions. Understanding system design, job scheduling, and data management all would be applicable to this position.

The senior role is expected to be able to lead medium sized projects and ensure project tasks are moving forward with minimal supervision. This would include (but not limited to): coordination with other teams across IS, developing proof-of-concepts, scheduling downtimes, training other team members, and documentation.

REPRESENTATIVE RESPONSIBILITIES

•Project management

Participate in the design, development, and implementation of new and enhanced application requests. Identify the appropriate resources needed to complete small projects. Support the communication between internal and external parties on project related issues and developments. Participate in developing and managing project plans. Determine the scope and complexity of small to midsized projects. Work with cross functional teams.

•Analysis

Analyze, design, implement, and maintain moderately complex systems that greatly improves clinical care and patient management. Support system testing. Document testing outcomes. Work to develop technical solutions. Work to design, write, and prepare complete user and technical documentation. Analyze existing documentation and provide corrections and enhancement. Utilizes Development lifecycle process, operating procedures and documentation to implement and support system solutions.

•Technical support

Provide technical support and problem resolution assistance for production and process issues. Troubleshoot and decipher error messages. Identify required resources to resolve minor to midsized issues. Utilizes appropriate Change Control methods to implement system solutions. Serve as a resource person for and as a liaison between Cincinnati Children's departments and Information Services. Support departmental efforts to improve customer satisfaction. Evaluate and monitor system performance and functionality to avoid potential issues as well as gathering information for future development needs or feasibility studies. Participate in on-call support rotation and handle incident resolution, problem determination and resolution during that time.

•Technical support

Ensure outstanding end-user support is provided, including ongoing monitoring of Service Level Agreements for incident management and collaboration with other areas to ensure customer-centered incident management and support. Adhere to and promote continual adoption of change management policies and procedures. Model outstanding customer service behavior, including timely and effective follow-up with customers. Always maintain CCHMC's service standards of being Courteous, Attentive, Respectful and Enthusiastic team members, and Safe (CARES).

•Knowledge

Develop knowledge and professional skills through cross-training, literature and attendance at department meetings and vendor education. Develop and maintain positive relationships, both internal and external to CCHMC. Motivate people and encourage teamwork. Work well with others and fosters a positive team environment. Prepare oral and written presentations. Conduct and participate in instructional seminars. Develop expertise in several Cincinnati Children's computer-based systems.

Qualifications:

EDUCATION/EXPERIENCE

Required:

Bachelor's degree in a related field or equivalent combination of education and experience 5-7 years of work experience in a related job discipline

Preferred:

RHEL-based system administration

Minimum 2 years HPC cluster administration experience

TCP/IP and networking fundamentals (DNS, DHCP)

Scripting/Programming (bash, Python)

Docker/Container knowledge Kubernetes (Rancher) exposure Basic C/C++/Java know

Unique Skills: AI or Machine Learning knowledge Experience with NVIDIA GPUs and related toolsets

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA). #J-18808-Ljbffr

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