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Front Desk Supervisor
3 days ago
Do you want to work for a great company with competitive benefits and pay? Courtyard by Marriott Olympia is looking to hire a Front Desk Supervisor. If you think you'd be a great addition to our team, please apply
Benefits:
Medical, dental, and vision offered after qualification period
Competitive performance bonuses
401k with match offered after qualification period
Employee discounts at Hilton Hotels worldwide
Referral bonus program - $200/referred employee after 30 days of employment
Washington State Paid Sick Leave
Vacation time accrued based on hours worked
Free parking
Overtime paid for holidays worked. 10 holidays per year
Job Duties:
Provide exceptional guest service to all hotel guests
Provide training to front office staff as directed by Management
Assigns duties to Guest Service Representatives and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures
Greet and check guests into and out of the hotel
Handle all guest requests and/or concerns in a professional and courteous manner
Manage guest accounts by posting charges and handling cash and credit card
transactions with accuracy
Must be flexible in schedule: Positions could be mornings or nights, including weekends and Holidays
Answer phones
Job Requirements:
Must be able to stand for extended periods of time
Be outgoing and friendly
Must have some supervisory experience
Some customer service experience required, preferably in a hotel setting
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