Patient Access Representative II

2 weeks ago


Pleasant Prairie, United States Forefront Dermatology Full time

Overview:

About Forefront

When we say our mission is to be the dermatology practice of choice, treating all skin conditions, in every community we serve, we mean everyone at Forefront works to bring care to those who need it. Because dermatology, we now know, has a dramatic impact on the quality and longevity of human life.

Youll Enjoy

Youll be the first point of contact for our patients and deliver a professional and high-quality patient experience. Empowered to take initiative, you will follow established procedures, processes and systems to provide a resolution for our patients.

Entrepreneurial spirit

Growing from a single practice to a nationwide group, Forefront Dermatology is expanding quickly, tackling new challenges and opening new doors for its employees every day.

Learning & Development

We provide training and development programs for all types of roles.

Growth opportunities for all

No matter your role, you are critical to the success of our mission. Supporting your goals means supporting our goals.

Forefront is a purpose-driven, patient focused organization with each of us contributing to the larger mission of being the dermatology practice of choice in every community we serve. We can only do that with the best talent. And we can only hire and retain the best talent if we offer growth and leadership opportunities, with the support of the best technology and training available. That includes a nationwide network of state-of-the-art facilities, an active commitment to personal and professional development.

Patient Access Representative II (Onsite Cosmetic Retail Store)

Desired hours of operation TBD
Base plus product sales commissions

Total Compensation and Rewards:

  • Employee benefits- Medical, Dental, Vision
  • Employee Assistance Program (EAP)
  • 401K retirement plan with company match
  • PTO/ Holiday pay
  • Internal mobility
  • Employee discounts
  • Referral bonuses
Responsibilities:
  • Opens & closes store
  • Greets and welcomes customers
  • Provides information and answers questions on store products for sale as well as aesthetic services available in nearby clinics
  • Sells products instore
  • For interested customers, schedules appointments for aesthetic services in nearby clinics
  • Orders and maintains product inventory
  • Stocks shelves and maintains store tidiness
  • Escalates concerns to appropriate management.
  • When the store has no customers supports customer service by answering calls and booking appointment for select FF clinics based on needs


Qualifications:
  1. High school diploma, GED/HSED, or equivalent.

Candidate Attributes for Success

  • Outgoing, likes to interact with customers, Salesy personality
  • Enjoys skincare and aesthetic services industry space
  • Professional appearance & hygiene, representative of Forefront
  • Organized, tidy
  • Computer skills for learning scheduling, ordering, inventory management, etc.


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