Bilingual HR Admin

2 weeks ago

West Palm Beach, United States Aston Carter Full time
Job Title: Bilingual HR Admin

Job Description

Provides first level support and answers first line questions to support employees and candidates. Responds to data inquiries and requests for assistance to ensure quality and timely service to employees and candidates. These requests typically come in via phone, email, Employee Support phone queue, and HR Feedback email. Approves and processes Position Rate Change forms to ensure salary administrative policies are met. Determines when a requested exception is appropriate and seeks input from managers on sensitive issues. Enters new hires, employee changes, and contingent workers into multiple systems, including Oracle, to ensure timely and accurate payroll processing. Administers and tracks New Hire process to ensure proper documentation has been completed and received. Provides assistance with administrative aspects of HR, including employee programs. Utilizes HR system and reporting tool to run reports on an as needed basis or defined schedule. Supports administration of various programs and processes (i.e. Time Off, BeneTrac administration, Handbook acknowledgement, relocation, service awards) to ensure quality and compliance, as needed. Other duties as assigned to support the general purpose of the position function.

Responsibilities
  • Provide first level support and answer first line questions for employees and candidates.
  • Respond to data inquiries and requests for assistance via phone, email, Employee Support phone queue, and HR Feedback email.
  • Approve and process Position Rate Change forms to ensure compliance with salary administrative policies.
  • Evaluate requested exceptions and seek managerial input on sensitive issues.
  • Enter new hires, employee changes, and contingent workers into multiple systems, including Oracle, to ensure accurate payroll processing.
  • Administer and track the New Hire process to ensure proper documentation is completed and received.
  • Assist with administrative aspects of HR, including employee programs.
  • Utilize HR system and reporting tools to generate reports as needed or on a defined schedule.
  • Support the administration of various programs and processes such as Time Off, BeneTrac administration, Handbook acknowledgement, relocation, and service awards.
  • Perform other duties as assigned to support the general purpose of the position.
Essential Skills
  • Data entry
  • Customer service
  • Inbound and outbound calls
  • Microsoft Office basic knowledge
  • Bilingual - English/Spanish
  • Human resources administrative
  • Call center experience
Additional Skills & Qualifications
  • High School Diploma
  • Ability to navigate a computer
  • Phone call and email etiquette
Work Environment

This is a remote position with a Monday to Friday schedule, working from 11am to 8pm.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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