Claims Property Damage Supervisor
2 months ago
Job Description
Job Description
Are you a seasoned Claims Adjuster looking for that next step in your career? Would you enjoy sharing your knowledge to lead a team of adjusters? If so, we have the perfect opportunity for you
The Property Damage Supervisor is responsible for oversight of the overall productivity and personnel of the Property Damage Coverage Unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines, understanding of policy language and coverages, as well as assuring proper investigation and conclusions of claims. Position also includes, monitoring production, staff development and the quality of files assigned to the Unit.
DUTIES & RESPONSIBILITIES:
Lead, motivate, and provide direction to the unit adjusters
Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained
Place appropriate authority level on claim files based upon determination of coverage, investigation of facts and approve settlement checks within authority
Review reports and support the implementation of procedures which improve overall claim settlement process, customer service levels, and ensure that desired quality and quantity levels are maintained
Oversee the implementation and monitoring of procedures to assure effectiveness and compliance
Determine training needs of the department / unit, establish and participate in programs to ensure training needs of personnel and processes
Identify Systems issues / concerns and make suggestions for enhancements
Manage the administrative functions of the unit which include:
Review, provide direction and assign new losses
Setting performance objectives and monitoring performance results
Conduct performance appraisals
Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)
Conduct unit meetings
Review and respond to Department of Insurance inquiries
Review and direct claim activity on customer inquiries
Assure all compliance and customer service regulations / initiatives are met
QUALIFICATIONS REQUIRED:
5+ years auto liability claims experience
Strong technical and administrative background in auto claims handling
Ability to work independently on technical and administrative matters in accordance with company policy and procedures
Background in personnel selection, goal setting, monitoring and communicating performance
Good leadership, training and development skills.
Excellent communication, interpersonal and organizational skills
Ability to pass written examinations where required by state statutes to become a licensed claim adjuster / supervisor
The Warrior Insurance Network's member companies offer a competitive benefits package to all full-time employees to include:
Medical and Dental
Telemedicine Benefit
Vision Reimbursement
401k with a generous company match
Paid Time Off
Paid Holidays
Tuition Reimbursement
Wellness Program
Life and AD&D
Short - term and Long-Term Disability
Job Posted by ApplicantPro
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