Practice Manager

4 weeks ago

Chicago, United States Concurrency Full time
Who We Are

At Concurrency, we embody innovation. We're not just tech consultants; we are forward thinkers with a purpose. Our team thrives on disrupting the norm, constantly seeking the next challenge and pushing boundaries to redefine what's achievable. Recognized as a Microsoft Gold Partner, a ServiceNow Elite Partner, and recipient of multiple Partner of the Year awards, Concurrency is synonymous with excellence. If you're fueled by the desire to transform technology into real-world solutions, join us and unleash your potential as a change catalyst.

Who We're Looking For

We're looking for a dynamic leader with a passion for driving change. A Practice Manager to lead our Cloud & DevOps practice while fostering a culture of continuous learning, innovation and excellence within the team. The Practice Manager will be responsible for managing a team of top-tier professionals, overseeing the practice's P&L, capacity management, go-to-market plans, collaborating with the Sales Team, and driving allocations and hiring initiatives.

What You'll Do
    • Manage and lead a team of Cloud & DevOps professionals, providing guidance, mentorship, and performance feedback.
    • Oversee the practice's P&L, budget, forecasted revenue targets, and track financial performance against goals, to meet profitability goals and cost-effectiveness.
    • Manage capacity planning, resource allocation, and project staffing to meet client demands and optimize utilization.
    • Develop sales enablement strategies in line with organizational go-to-market for your practice.
    • Collaborate with the Sales Team to identify and pursue new business opportunities, participate in client meetings, and contribute to proposal development.
    • Drive hiring initiatives, including identifying staffing needs, attracting top talent, conducting interviews, and onboarding new team members.
    • Drive resolution for issues and risks with active project execution, sales pipeline, capacity and forecast.
    • Stay ahead of industry trends, technologies, and best practices, and incorporate them into the practice to maintain a competitive edge.
    • Inspire your team of technologists to promote your practice through blogging and community engagement.
    • Maintain a strong Microsoft presence through active participation in community speaking engagements, blog posting, Social Media presence and events.
What You'll Need
    • Over 10 years of experience in the IT industry, with a focus on Cloud & DevOps.
    • Demonstrated track record of managing and leading high-performing teams.
    • Strong business acumen and experience managing P&L.
    • Strategic mindset with a focus on driving business growth and profitability.
    • Experience developing and executing go-to-market plans to drive business expansion.
    • Proven experience cultivating strong, long-lasting relationships with clients by understanding their business objectives, challenges, and technology needs.
    • Ability to collaborate effectively with cross-functional teams and build strong client relationships.
    • Deep understanding of Cloud & DevOps technologies, tools, and best practices.
What Will Set You Apart
    • Bachelor's degree in Computer Science, Engineering, or a related field
    • Deep understanding of Cloud & DevOps technologies and best practices around Azure.
    • Relevant Azure certifications
    • Professional Services experience

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