Customer Service Representative
3 weeks ago
Customer Service Representative (Japanese/English Bilingual) Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. Get to know the business AIG Travel AIG Travel, a member of American International Group, Inc., provides travel insurance and global assistance through innovative product offerings. Travel Guard is the marketing name for its portfolio of travel insurance and travel-related services. About the role The Customer Service Coordinator is the front-line of customer support in coordinating risk mitigation activities that ensure AIG's clients are in the best hands while traveling abroad. What you need to know Provides telephone support and emergency evacuation services in response to client requests. Assists clients in analyzing their requests to provide adequate service. Uses appropriate resources to provide referrals to clients according to their requests. Coordinates the management of each client's travel emergencies, flight cancellations, flight delays, trip interruptions and cancellations, baggage delays, and similar events in general travel assistance. Provides customer service to insured travelers regarding: policy benefits, verification of coverage, claims, and claims information. Monitors the status of patients and regularly reports the situation to the family and/or fellow travelers of the insured. Makes arrangements for medical evacuation by working with the Provider Network Group (PNG) and the Medical Case Management (MCM) team. Documents the entire management of each case. Provides telephone and document translation services through applicable providers. Sends and receives faxes and e-mails, calls via telephone, and supports inbound/outbound SMS communications. Makes assessments and files claims on behalf of the client. Works with and supports the Provider Network Group by adding and evaluating both new service and existing service providers. Other duties may be assigned as needed. This position offers shift wage increases as follows: 15% hourly wage increase between the hours of 12:00 AM and 8:00 AM. 10% hourly wage increase between the hours of 4:00 PM to 12:00 AM. What we are looking for Education and Experience Contact Center experience is preferred but not required. Health care experience is preferred but not required. Experience in customer service or dealing directly with customers, such as: Airline, Inside/Outside Sales, Financial Services/Banking. Knowledge and Skills Excellent telephone communication skills. Experience using a computer for data tracking and record keeping. Proficiency in required languages. Languages Japanese required (Native) - Mandatory English required (Read, Write, and Speak) Math Skills Requires basic skills to analyze costs and options for services. Cognitive Skills Must have a strong orientation to problem-solving and a strong ability to find solutions in situations where there is no precedent. Ability to work under pressure. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions, and goals. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. #J-18808-Ljbffr
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Customer Service Representative
3 weeks ago
Houston, United States Providence Health & Service Full timeDescription Providence St. Joseph Health is calling a Customer Service Representatives to work remotely within our footprint states: WA, OR, MT, NM and/or TX. This position has multiple openings for both full time and part time positions. The Customer Service Representative contributes to the achievement of service delivery, performance standards, and...
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Customer Service Representative
3 days ago
Houston, Texas, United States AAA Plus Transportation Service Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Smoothie King. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the overall success of our store.Key...
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Customer Service Representative
1 month ago
Houston, United States Houston GS Services Full timeJob DescriptionJob DescriptionOur Customer Service Representatives help the local market by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting...
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Customer Service Representative
1 week ago
Houston, United States Houston GS Services Full time $40,000 - $50,000Job DescriptionJob DescriptionOur Customer Service Representatives help the local market by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting...
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Customer Service Representative
3 months ago
Houston, United States Clayton Services Full timeClayton Services is searching for Customer Service Representatives to join thriving companies in the Greater Houston area. The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. Customer Service Duties and Responsibilities: Interacts with customers via telephone, email, online chat,...
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Customer Service Representative
3 weeks ago
Houston, United States TransCore Full timeUnder the direction of the Customer Service Supervisor/ Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers. The CSR is responsible to accurately open accounts, explain pol Customer Service Representative, Customer Service, Representative, Retail, CSR
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Customer Service Representative
1 week ago
Houston, United States Bray International, Inc. Full timeCustomer Service (Inside Sales) Representative at Bray Controls Position Overview: Are you a driven customer service or inside sales professional looking for an exciting growth opportunity? Bray Controls offers a dynamic environment where you can thr Customer Service Representative, Customer Service, Representative, Controls, Inside Sales, Manufacturing,...
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Customer Service Representative
1 month ago
Houston, United States Ultimate Staffing Full timeUltimate Staffing is looking to hire 2-3 customer service representatives on the Northwest side of Houston! Please apply ASAP as this is an IMMEDIATE need and interviews are currently underway! Duties:Document and maintain database with client accou Customer Service Representative, Customer Service, Representative, Staffing, Retail
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Customer Service Representative
3 weeks ago
Houston, United States Texas Pride Disposal Full timeCustomer Service Representative Job Description The Customer Service Representative's main duties are answering incoming calls regarding service issues, setting up accounts, taking payments and educating customers about our products and services. The ideal candidate will possess a high level of customer service skills along with excellent written and verbal...
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Customer Service Representative
2 months ago
Houston, United States The Home Depot Full timeWe're looking for top-tier Customer Service advocates to join our team here at Global Custom Commerce, a Home Depot Company. We expect high performance and amazing customer service experiences for our customers, and we pay highly for it. To join our Customer Service, Customer Service Representative, Customer Experience, Leadership, Representative, Window
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Customer Service Representative
3 months ago
Houston, United States C&S Wholesale Grocers Inc Full timeThis Customer Service Rep I will serve as the principal link between C&S and its customers. This position is responsible for responding to customer inquiries via telephone, email and Customer CRM Platform sites regarding multiple customer requests i. Customer Service Representative, Customer Service, Representative, Retail, Grocery, Skills
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Customer Service Representative
7 days ago
Houston, United States Tad PGS Full timeAct as customer service interface to internal employees and external customers and perform all service related activities (Sales Orders, RM - As, warranty , center set-up, contracts, and consignment procedures). Provide responsive and reliable custom Customer Service Representative, Customer Service, Representative, Technical Support, Retail, Staffing
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Customer Service Representative
3 weeks ago
Houston, United States iHire Full timeWe are hiring a remote customer service representative to manage customer queries and complaints. You will be responsible for responding to customer inquiries, processing orders, modifications, and escalating complaints across various communication channels. To excel in this role, it's important to remain calm when customers are frustrated and have...
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Customer Service Representative
3 months ago
Houston, United States Texas Pride Disposal Solutions LLC Full timeCustomer Service Representative Job Description The Customer Service Representative's main duties are answering incoming calls regarding service issues, setting up accounts, taking payments and educating customers about our products and services. The ideal candidate will possess a high level of customer service skills along with excellent written and verbal...
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Customer Service Representative
3 months ago
Houston, United States Texas Pride Disposal Solutions LLC Full timeJob DescriptionJob DescriptionCustomer Service Representative Job DescriptionThe Customer Service Representative's main duties are answering incoming calls regarding service issues, setting up accounts, taking payments and educating customers about our products and services. The ideal candidate will possess a high level of customer service skills along...
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Customer Service Representative
3 weeks ago
Houston, United States Circle K Stores Inc. Full timeCustomer Service Representative Apply at Store 2741923, Houston TX Posted 4 Days Ago | Job Requisition ID: R448540 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow...
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Customer Service Representative
3 months ago
Houston, United States Old Dominion Freight Full timeCustomer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsHouston, TX time typeFull time posted onPosted Today job requisition idR-2022-9667 Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully...
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Customer Service Representative
1 month ago
Houston, United States Connect Staffing Full timeJob DescriptionJob DescriptionMUST HAVE AT LEAST ONE YEAR OF CUSTOMER SERVICE EXPERIENCEConnect Staffing is looking for a dedicated Customer Service Representative for a supplier company in Northwest Houston!Schedule: Monday - Friday 8:00am - 5:00pmCustomer Service Representative Requirements:Must have at least one year of customer service experience.Must be...
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Customer Service Representative
3 weeks ago
Houston, United States Diamond AdvanEdge Full timeWe are committed to employee satisfaction and driving the success of our business. We focus on talent, passion, and culture. We are the leading industry in sales, marketing, and customer satisfaction. We have put together a remarkable training program to develop our Customer Service representatives to train on development and management and transition into a...
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Customer Service Representative
3 days ago
Houston, Texas, United States Domino's Pizza LLC Full timeAbout the JobWe are seeking a qualified Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be the face of our company, interacting with customers to provide exceptional service and support.Key ResponsibilitiesProvide excellent customer service through phone, email, and in-person...
