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Lead IT Endpoint Engineer onsite Cleveland, OH

3 months ago

Cleveland, United States A.C.Coy Company Full time

Overview:

Location: Onsite- Cleveland, OH

Job Type: Full Time

Work Authorization: NO SPONSORSHIP

The A.C. Coy Company has an immediate opening for a Lead IT Endpoint Engineer. This role will will be a vital position within the management configuration of enterprise level systems.

Responsibilities:

  • Lead a highly technical team tasked with the configuration and management of Intune, Endpoint Configuration Manager, and other Endpoint management tools

  • Lead in the support of end user devices such as tablets, PCs, smartphones, and printers

  • Lead the design and development of programs, scripts, reports, interfaces, distribution packages, images, provisioning templates, policies, procedures, and system configuration

  • Develop and maintain relationships with critical Endpoint management vendors

  • Mentor and coach team members, fostering a collaborative and high-performance culture

  • Ensure proper participation in IT projects where endpoint management expertise is required

  • Drive the adoption and optimization of a variety of PC solutions, aligning with organizational goals and industry best practices

  • Establish and manage processes for the development of technical standards

  • Collaborate with cross-functional teams to integrate EUX solutions into broader IT initiatives

  • Monitor and manage team success in performance of their duties

  • Develop and implement strategies for deploying organization-wide changes/upgrades

  • Identify opportunities to improve existing processes and solutions, keeping IT support personnel and the end user in mind



Qualifications:

Education: Combined minimum 10 years higher education and/or work experience

Minimum Qualifications:

  • 4 years engineering and/or architecture in endpoint management design

  • 4 years leadership experience including people management

  • Extensive experience Intune PC Management and Endpoint Configuration Manager including co-management, Autopilot, and mobile device management policies and configurations

  • Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders

  • Proven leadership experience with the ability to inspire and motivate technical teams

  • Considered a leader in Endpoint Management technologies

  • Ability to thrive in a fast-paced, dynamic environment and effectively prioritize tasks to meet deadlines

Preferred Qualifications:

  • Digital Employee Experience (DEX) implementation and management experience

  • Experience developing and executing strategies for cloud-based virtual PC solutions

  • PowerShell fluency