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  • Admissions Nurse

    2 days ago


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Nursing Home Administrator

3 months ago


Baraboo, United States HDG, Inc. Full time

Duties and Responsibilities:Quality / General ManagementEnsuring all departmental policies, procedures, practices, and systems are in place to meet resident/patient needsDevelops a positive professional relationship with residents, resident family members, team members, professional organizations, community groups, and other appropriate entitiesMonitoring resident/family/employee satisfaction through regular communication, consistent rounds throughout the Care Community, and the use of satisfaction surveys, response analyses and performance plans to continually improve services. Proactively identify concerns and deal with complaints timely and effectivelyMaintains quality services throughout the community for residents at the level established by the Board of Directors (if applicable), and consistent HDG standards, expectations and policiesLeads programs that uphold strong performance standards and maintain a working environment that supports all leadership team member's professional growthMaintains and cultivates a positive relationship with residents through regular individual and group interaction, attending and often times leading resident meetings and functionsMeets routinely with HDG Regional Director of Operations to report on operational issues, trends, barriers and resolutions.Participates in weekly operations leadership calls and quarterly business review meetingsActively manages Care Community assets to minimally include inventory, building and grounds maintenance/curb appeal and accounts receivableRepresents HDG in a professional manner consistent with the HDG values and code of conduct set forth for the organizationManages and directs corrective actions as necessary to pull performance, quality or budget variance back in line with expectationsEnforces reporting and Corporate Compliance Hotline initiatives and reports all potential hazards, litigation or unusual events to determine plan of action or preventative measuresFinancial ManagementContributes to preparations for the Care Community's annual operating budget and manages programs and strategies to ensure budgets are metEnsures monthly and annual financial and net income targets are metManage census and revenue development to include:Total occupancy including bed management and admissions processMedicare and managed care occupancyRehabilitation systems managementADL systems managementManaged Care system managementDemonstrate successful expense management to include:Ensuring labor hours are within budget parametersOverall expenses are at or below budgetEnsuring expense variances are addressed immediatelyEnsuring minimum and sufficient staffing hours are metImplements and monitors financial and operational policies. Presents financial and operational reports as required by HDG and various governmental agencies, as requiredClinical/Regulatory ManagementLead the Quality Assurance Process Improvement team using data and Quality Improvement tools to continually improve the quality of care and services providedEnsuring deficiencies are at or below state benchmarks and that no substandard deficiencies existProviding timely reporting of critical events to HDG's RDO, the Clinical Nurse Consultant and regulatory agencies to include all allegations of abuse, neglect, and misappropriation.Clear all surveys on the first revisitMaintains licensure and certification of the Care Community; ensures compliance with local, state and federal regulations; maintains administrator's licenseMaintains current knowledge and ensures compliance with applicable licensing requirements, laws and regulationsDevelops positive rapport with representatives of governmental agenciesPromotes and maintains a working relationship with various community health delivery centers to consistently promote and sell the Care Community's capabilities and identify new market opportunitiesRemoves barriers, responds and support the Care Community leadership team to promote and support constant learning and developmentEnsures accessibility of the Executive Director to the Care Community's residents and families.Maintains awareness of Medicare prospective payment issues which influence the operation of the communityDirects the collaboration necessary for accurate reporting on a routine basis including and collaboration with the Clinical Nurse Consultant to ensure current and future standards exceed benchmarksDemonstrates and supports patient centered initiatives throughout the Care Community to continue history of clinical excellence through empowered and engaged leaders and team members Ensures all corporate compliance programs and HIPAA directives are implemented and monitoredDrives and maintains accountability to ensure Care Community census goals are met by analyzing variances, trends and delivering on those measuresPartners with Clinical Nurse Consultant to ensure audits and survey preps are completed timelyHuman Resources ManagementMonitor and overseeing human resources recruiting, staffing and retention action plansMonitors employee turnover and create action plan to address if necessaryOversees Labor management relations (if required)Monitoring employee satisfaction/engagement through the use of surveys, performance and employee responses; Ensures focus on engagement in the community from all leaders and managersEnsure performance management is addressed on continuous basisOversee workers' compensation and lead safety operations. Supports programs to adhere to all OSHA, workers compensation and risk avoidance in collaboration with both the Director of Safety and Risk Management and the local safety committeesOversees employee benefits, retirement plans and monthly reconciliation of plansOverseeing payroll process/procedures and signing off on bi-weekly payrollMarketingDrives and maintains accountability to ensure Care Community census goals are met by analyzing variances, trends and delivering on those measuresRegular involvement in the sales strategy for the Care CommunityEnsuring HDG admissions practices are in place and followedMaintaining involvement in the community as a health care leaderAssessment of local market to identify competitive strengths, weaknesses and opportunitiesIn collaboration with the Regional Director of Operations, ensures the sales team has clear expectations, monitors and maintains accountability to support the day to day marketing activities and programs to meet budgeted monthly and annual sales goals Supports an annual marketing plan to determine annual sales goals, in collaboration with the RDO and admissions teamDirects and coordinates the development of the community's advertising plan in collaboration with the RDO and admissions teamSupports and implements the Care Community's residency and miscellaneous marketing agreements, marketing policies, pricing and sales discounts, with the support of RDO and admissions teamManages and holds the local marketing team accountable for both the annual performance goals and overall census goals for the Care CommunityMaintain knowledge of federal, state and local reform lawsRequired Knowledge, Skills, Abilities, and Experience:Bachelor's Degree in Business, Health Care, Gerontology, Hotel/Restaurant Management, or closely related area is required. Must meet one of the following qualifications: Minimum of two (2) years of experience as an Executive Director or Administrator in a long term care senior living environment that includes demonstrated leadership within a Care CommunityLicensed or ability to become a licensed Administrator in state of the Care Community residence is requiredDemonstrated skills and knowledge designing and executing strategy and goals to increase census.Strong background in operational and financial management with proven success creating and executing strategies and plans that will increase overall business performance, census and positive business outcomes is required. Demonstrated success communicating verbally and in writing, with strong presentation skills for audiences at all levels in both small and large groups. A broad understanding of federal, state and local laws and guidelines related to the operation and management within a long term care or continuing care retirement community is highly preferred.Ability to lead and direct the leadership to effectively supervise team members and work collaboratively in an organization or community that is considered a best place to work.Ability to work effectively and diplomatically with a variety of audiences; to include residents, resident family members, community groups and organizations, government agencies, peers, direct reports, team members and senior leadership.Domestic travel up to 10%, attendance at quarterly business review meetings at HDG officeMust be bondable and pass required background investigation to confirm eligibility to work with dependent adults. A knowledge of and special sensitivity and desire to exceed the needs and lifestyle requirements for seniors.Computer knowledge and skills, including Microsoft Office Products that include high proficiency in Microsoft Word, Excel and PowerPoint.Benefits include: 401(k) Retirement SavingsPaid Time Off and Volunteer Time Off (VTO)Medical CoverageHealth Savings Account (HSA)Flexible Spending Accounts (FSA)Dental CoverageVision CoverageLife Insurance PlansFlexible Work SchedulesOpportunities to Work RemotelyMaternity and Paternity LeaveProfessional DevelopmentTuition ReimbursementDream It, Do It ProgramPaid Disability LeaveLong-Term Disability (LTD)Pet InsurancePet Adoption AssistanceMany More Supplemental BenefitsHDG VACCINE MANDATE POLICY COMMUNICATIONSAs a provider of quality senior housing and services, we are proud to align with healthcare's best practices and our peers serving individuals throughout HDG corporate headquarters, IL/AL Communities and Skilled Nursing Communities. By requiring* our team members be vaccinated against COVID-19, we are not only helping to end today's pandemic, but we're protecting those most vulnerable to devastating outcomes of this virus- older adults, the immunocompromised, and unvaccinated children.