Customer Service Agent
4 weeks ago
MAJORITY es una app de servicios financieros digitales que incluye una cuenta asegurada por la FDIC, una tarjeta Visa®, envo de dinero internacional, llamadas internacionales y muchos otros servicios enfocados en migrantes. Estamos creados para migrantes, por migrantes. Creemos que todos merecemos la misma oportunidad de tener xito sin importar nuestro pas de origen. Nuestra misin es proporcionar a los migrantes las herramientas necesarias para prosperar en su nuevo pas.
Somos un grupo diverso de personas de ms de 40 pases diferentes, y estamos buscando a personas motivadas a crear productos significativos que acorten las distancias culturales y geogrficas.Estamos buscando un Agente de Servicio al Cliente que hable espaol
- ¿Te apasiona cambiar al mundo?
- ¿Buscas esa combinacin nica: el espritu y la emocin de una startup con un negocio ya existente y en constante crecimiento?
- ¿Te encanta ayudar a los dems y resolver los desafos de los clientes?
Como miembro de nuestro equipo de Servicio al Cliente, ayudars a nuestros clientes que hablan espaol por telfono y chat desde nuestra oficina en Doral. Debes tener fluidez, tanto escrita como hablada, en espaol. Ten en cuenta que debes residir en Estados Unidos.
Requisitos:
- Fluidez en espaol
- Conocimiento de ingles son una ventaja, pero no es necesario.
- Experiencia previa en servicio al cliente es una ventaja, pero no necesaria.
- Sera un gran plus si tienes experiencia en la industria de servicios financieros.
- Excelentes habilidades de comunicacin y un enfoque extremadamente orientado al servicio.
- Capacidad para combinar el enfoque en la calidad con la eficiencia.
- Una persona trabajadora y adaptable, capaz de trabajar en un entorno dinmico y con plazos ajustados.
- Una persona que se preocupa por los detalles y est comprometida con la excelencia.
- Una persona que es rpida para aprender y est comprometida con el crecimiento personal y profesional.
- Una persona que es creativa e ingeniosa para resolver problemas, y que disfruta de los desafos.
Para este puesto, ofrecemos un salario inicial de $15 por hora + comisin y horas extras. Tambin ofrecemos varios beneficios, que incluyen vacaciones remuneradas, das festivos flexibles, cobertura completa de salud + dental + visin, 401k con una contribucin de 4% y muchos ms beneficios.Somos MAJORITY. Somos internacionales, ambiciosos, amables e inclusivos. Creemos en la igualdad de oportunidades y valoramos la diversidad. No discriminamos por motivos de raza, religin, color, origen nacional, gnero, orientacin sexual, edad, estado civil, condicin de veterano o discapacidad.
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