Child Care Navigator

2 weeks ago


Spokane, United States Career Path Services Full time

Are you ready to help clients break the spirit of poverty through the dignity of work? As an Child Care Navigator, that's just what you'll do.

A collaborator. An inspirational leader. An entrepreneur. Someone who is driven to do heart-work and provide performance excellence, with integrity. Successful Child Care Navigators are dedicated to delivering personalized support services to people in need. You'll coordinate support for childcare assistance across the Spokane Workforce Development Campus to assist individuals or families interested in participating in education or employment opportunities to find and secure childcare.

*[This position is temporary with a project end date of 11/15/2024]{.underline}, and has the possibility of being extended dependent on future funding outcomes. This position is full time, includes benefits, and the work will be in-person based at our office in Spokane WorkSource. *

Career Path Services values the power of diversity and endeavors to build upon this vital strength. We are passionate about building and sustaining an inclusive and equitable working environment for all of our staff and customers. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to attracting, recruiting, retaining and advancing a diverse team that is responsive to the needs of our diverse clients. Under-represented groups, Black, Indigenous, Latinx and Persons of Color, women and veterans encouraged to apply.

[ ABOUT THE JOB ]{.underline}

Reach and invite customers through initial engagement to apply for services at quantities and qualities that lead to exceeding enrollment goals and produce program outcomes.

Regularly direct outreach with all sites on the Spokane WorkSource Campus (Next Generation Zone, WorkSource Spokane and Resource Center of Spokane County) to connect with any customer who has childcare as a barrier. Work with them 1:1, screen for state childcare assistance eligibility, before enrolling in our childcare initiative.

Coordinate with each family's Career Coach/Career Specialist to ensure training/work goals are being addressed and there's a sustainability plan for the family's childcare needs beyond scope of program.

Create childcare sustainability plans and maintain plans for all enrolled customers.

Screen applications for eligibility for programs/funding streams within the WorkSource Campus for employment assistance and other support service needs.

Perform data entry for all customers in state database and process vouchers/payments for all customers for direct childcare.

As needed assist families in navigating the application process for Friends, Family, and Neighbor (FFN) care.

Work to reduce wait time and connect families to other value-added community services / resources as quickly as possible. Stay current on all WorkSource programs, workshops, and activities and refers guests to appropriate resources as needed. Liaise with those in the community working on a new database for connecting families with available childcare openings.

Develop, expand, and maintain working relationships with partners, employers, and fund sources that achieve desired outcomes by identifying needs, developing solutions, establishing goals, and executing plans. Timely, consistent, and professional communication is essential to the success of the program.

[ CORE COMPETENCIES ]{.underline}

Skilled in following highly detailed instructions, program regulations and guidelines.

Ability to synthesize information from a variety of sources to draw conclusions and an ability to communicate information (verbally and in writing) in


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