Benefits Consultant

Job Description

Job Description

Our client,

Strategic Benefit Advisors , located in

Dunwoody , has engaged us to find a

Pension

Benefits Consultant

for their growing company. The ideal candidate will be an energetic team player, have top notch customer service skills, and possess a high degree of attention to detail. If you’re looking to work for a friendly office environment where everyone supports one another, then this job is for you This position is in the office 5 days per week, 8:30-5:30pm.

Job Responsibilities Answering calls from pension participants in the plans of various companies Providing a high degree of personalized customer service to those participants Assisting the participants with their retirement process from initiation of retirement to beginning their payments Assisting participants with resolving issues with their data or in making changes to their data due to various life events Following up with participants and retirees to make sure any of their issues or changes are fully resolved and they are fully satisfied Preparing and mailing comprehensive packets to participants and retirees Reviewing and processing completed packets received back from participants Following up with participants for any missing information Performing tasks within a record keeping system necessary for the administration of pension plans Setting up pension payments for new retirees or making necessary changes to their payments Performing other tasks within the company to support other consulting projects for clients

Candidate Requirements Have exceptional customer service skills with previous experience in a service-oriented job Have good listening skills Enjoy talking to and assisting people including older individuals Accurately discern what participants are trying to convey Be detail oriented about data and financial information Have strong analytical and problem-solving skills Have good time management skills Desire to accurately execute and complete tasks in a timely manner Be a positive, energetic, self-motivated team player Be eager to learn Have good computer skills for Word and Excel at a minimum and quick to learn new software College degree a plus, but not required Previous pension plan administration is a plus, but not required

Compensation:

Salary 50-55k-based upon relevant experience; a fantastic benefits package that can’t be beat; paid holidays; PTO.

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