Virtual Care Center Coordinator RN

1 week ago

Livonia, United States Trinity Health Full time

Employment Type:Full timeShift:Description:We are hiring Virtual Care Center Coordinators RNs:Full-Time (40 Hours) Monday-Friday 9:30a.m.-6pm EST with every other weekend rotationFull-Time (40 Hours) Friday-Monday 9am-7pm ESTPart-Time (32 Hours) 2pm-10pm EST with every 3rd weekend rotationPosition Purpose:Our Virtual Care Coordinator RNs (VCC) provides virtual, professional nursing care to the organization's clients as prescribed by the physician, and/or requested by the client/family, and in compliance with the state's Nurse Practice Act, any applicable licensure/certification requirements, and the organization's policies and procedures. The RN is fully responsible for the virtual assessment, care planning, telephonic intervention, and overall virtual care remote monitoring and follow up. Provides triage/on-call support to home health/hospice agencies.What You Will Do:Effectively and efficiently prioritizes virtual care/ telemonitoring alerts visits based on client condition, physician orders and available resources.Accurately assesses clients at admission to the virtual care center, at required time points, and as needed, utilizing virtual care equipment.Informs the client/caregiver about the virtual care center, care/services available, client obligation for payment (if any), and other responsibilities and rights, before care is initiated.Makes appropriate referrals for evaluation/care to other disciplines and services if need identified, and coordinates care with office care manager to ensure effective and efficient care is provided.Utilizes interview, evaluation in assessing clients and applies nursing judgment, consistent with practice standards, in formulating interventions and making recommendations to the physician, agency, and client.Initiates and assures implementation of orders for medication/ treatments as prescribed by the physician in accordance with the plan of treatment.Utilizes and implements appropriate tools and pathways per guidelines and/or policy and procedure (e.g., education checklists, pathway protocols, Home Program Instructions, phone visits etc.).Participates in quality improvement processes including peer review as directed.Benefits:Day 1 Benefits - Health, dental and vision insuranceDaily PayEmployee Referral Reward ProgramShort and long-term disabilityTuition ReimbursementPaid CEUs403bGenerous paid time offComprehensive orientationMinimum Qualifications:BSN required by an approved Nursing education program.Compact RN License PreferredTwo-three years' experience in home healthcare or comparable experience in acute care cardiac, ICU, CCU, or ER, triage med-surg or home health telemonitoringHospice and/or home care Experience PreferredEpic or Home Care EMR Experience PreferredDemonstrated strong clinical, dietary, pharmacology, chronic disease management, and customer service skills.Demonstrated ability to achieve hospital readmission rates

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