Member Development Specialist

Job Description

Job Description Description:
DECU is committed to a culture of positive member satisfaction, lasting relationships and exceptional products that are right for the needs of our members. We believe, and we want you to believe, it is a privilege to serve both our members and our community. We are rooted in the credit union movement of People helping People.

This is why we offer our team members a career and not just a job. Do you thrive in a collaborative team environment and have passion to serve others? This is who WE are and if this is who YOU are, the Member Development Specialist position is right for you.

In this role, you will build relationships with current and potential Credit Union members by providing service excellence with the members best interest in mind. Become an expert on DECU products and services and proactively match them to the consumers needs. Exercise sound, independent judgment, ensuring all processes are accurate and complete and be a trusted financial partner.
Requirements: You will be empowered to
Improve members financial situation through interview, suggestions, education, etc. Recognizes the need and further counsels
the member on financials. Looks beyond the need today, looks in the future at possible scenarios. Spends time with the
member to possibly deny request, provide information and available resources to improve the member situation in the future
Actively work with the Supervisor to develop opportunities for sales.
Interact with each member when they visit the Paris branch. Ensure branch visits are meeting members needs regarding
products, service, hours, etc
Spend required hours in community educating the community on DECU
Spend required hours volunteering in the community
Represent DECU at community events

These are just a few things you will be doing as the Member Development Specialist. We do require you have at least two years of previous sales experience. Excellent communication skills is a must.

Our total rewards package for your employee experience includes Career Paths, Internal Promotions, Collaborative Spirit, Volunteer Opportunities, Paid Time Off, Comprehensive Benefit Package, Competitive Pay and a Business Professional environment to name a few.

Join our Team

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