(USA) Group Director, UX Design

4 weeks ago

Lowell, United States Walmart Full time
Position Summary...

What you'll do...

Group UX Director , People Design

About the Team

Walmart's People Product & Design organization is focused on transforming the associate experience through consumer-grade AI-driven digital experiences. Our mission is to activate Walmart's people-led and tech-powered strategy by building people experiences that serve 2.1 million associates across Walmart US, Sam's Club, Walmart International and Campus. Our portfolio spans all aspects of the associate journey, including talent acquisition, talent management, workforce planning, learning, benefits, compensation, associate listening, time and attendance, core HR, payroll and more. We are the team behind some of Walmart's most innovative associate-centric tools, including Me@Campus , Me@SamsClub and My Assistant. We proudly serve as a key driver of innovation within Walmart's Global People organization, reporting through Walmart's Chief People Officer.

Here, you'll have the opportunity to bring your ideas to life, work on 0->1 digital experiences and make a lasting impact on the associate experience. Innovation is ingrained in our culture, fostering out-of-the-box thinking, creative problem-solving, and a willingness to challenge norms. Our team values open communication, respect, associate- centricity, and strategic thinking that's anchored on driving outcomes for our business and 2 .1 million associates across the globe. We are reimagining the future of HR, leveraging AI to empower associates, making the complex simple, and enabling the Global People organization's boldest digital ambitions.

The Group UX Director , People Design plays a critical strategic leadership role. This senior leader will create the comprehensive enterprise-wide people design strateg y to grow and evolve our digital people experiences . In addition to being a thought partner to ou r business, engineering, and product partners, this leader will set the standards for customer - grade tools and experiences for our associates across campus and field populations .

As the Group UX Director , y ou will employ your depth of knowledge and experience designing enterprise software and services to mak e the complex simple , clear, and trusted . You'll build a world-class design leadership team and team of individual contributors , and through your obsession with the design craft, you'll set a high standard of design excellence for the experiences in your portfolio. You'll demonstrate your natural curiosity to listen, understand , and draw out insights from research and analytics to improve how your portfolio of products grow and evolve. While diving into the interaction patterns and business processes of today, you'll be able to imagine and articulate improve d future states of those products through design. You'll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team.

By i nnovating on the world's biggest stage , you will have the chance to shape the future of the associate experience at the Fortune #1 company . If you are motivated by complex, purposeful challenges, being Group UX D irector, People Design at Walmart could be the fit you've been looking for.

You'll sweep us off our feet i f you have...

  • Experience building a world-class design organization from scratch
  • Ability to define and advocate for a design vision and follow through with a plan on how to deliver against it
  • Track record of shipping high - impact , high-visibility products in a fast-moving and changing environment - one that celebrates experimentation, iteration, and shipping
  • Built and led multi-disciplinary teams of designer s and researchers while creating a strong design culture obsessed with the design craft
  • Experience leading product design process and building strong cross-functional partnerships
  • Excellent visual and interaction design skills and a keen understanding of trends in the marketplace for data tools and visualization
  • A strong strategic mindset and a systems thinking approach
  • A skilled change maker who is not afraid to think big and challenge the status quo
  • A deep understanding of data and enterprise software
  • A high bar for design quality, and can set new standards for design delivery
  • Ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority
  • Ability to produce great work in short timeframes , multitask across different projects and platforms and adapt to the ever-changing priorities of the business
  • Deep e xperience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints , conducting competitive analysis, and leading rapid concepting and prototyping
  • Champion of a design philosophy that is inclusive of all people


You'll make an impact by:
  • Driving the design strategy and deliver ing on the future vision of our data-rich strategic products and services , with a strong focus on advertising tools
  • Partnering with the business, engineering, and product partners to create a compelling vision that will inform the roadmap our forecasting and advertising software and services
  • Owning and delivering all phases of product design work across the portfolio ( these include defining the north star, distilling research, design ideation, prototyping, final spec design, implementation)
  • Leading your team in a way that nurtures the unique strengths of each member and brings them together in a way that has multiplying effect
  • Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals
  • Driving and holding others accountable to create experiences that celebrate and empower our end users
  • Proactively soliciting , leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products.
  • Fostering a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences
  • Thinking holistically so that we build true end-to-end experiences
  • Switching gears from deep design thinking to rapid-fire execution
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Qualifications
  • Bachelor's degree or higher in a Design related field and 15+ years of experience in product design , with at least 8 years managing teams of managers and individual contributors.


Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 8 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 10 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

5 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area

Primary Location...
508 SW 8TH ST, BENTONVILLE, AR 72712, United States of America

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