Audiovisual Equipment Technician

4 weeks ago


Washington, United States General Dynamics Information Technology Full time

Audiovisual Equipment Technician Location: USA DC Washington Time Type: Full time Posted on: Posted 2 Days Ago Job Requisition ID: RQ189319 Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Suitability: Agency Specific Public Trust/Other Required: None Job Family: Video Teleconferencing Job Qualifications: Skills: Audiovisual Equipment, Audiovisuals, Cisco Technologies, Crestron, Teleconferencing Certifications: Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT, one of the largest IT and mission services providers to the government. We offer our customers the power of choice through a vast cloud ecosystem. At GDIT, people are our differentiator. As an A/V Equipment Technician supporting the Federal Energy Regulatory Commission (FERC), a typical day will include: Job Summary: Responsible for setting up, installing, operating, testing, and troubleshooting audio and video equipment and conference room computers and AV peripherals. Job Description/Primary Responsibilities: Set up and install AV equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables for meetings and presentations. Set up and operate video and sound equipment. Work closely and coordinate with meeting organizers and users in preparation for the meeting. Monitor sound and video feeds to ensure quality and uninterrupted flow of the meeting or presentation. Ensure AV equipment including conference room computers are maintained and up-to-date with patches and updates. Conduct (outside of Standard Business Hours, if needed) physical weekly inspections of AV and conference room equipment in all conference rooms and provide weekly reports of testing conducted and results. Fix inoperable or malfunctioning equipment, or, if unable, escalate Service Request to the appropriate Vendor. Attend FERC Hearings, monthly FERC Meetings, and technical conferences to provide technical support as needed. Coordinate with client COR and collaborate with 3rd party vendor for service calls and warranty repairs of equipment. Maintain inventory of AV equipment and peripherals. Monitor ticketing system queue for AV meetings and requests for AV equipment. Core Requirements, Skills, and Qualifications: Provide technical expertise for operating and maintaining audio/video, live broadcasting, webcasting, and conferencing systems for Commission meetings, public hearings, and technical conferences. Experience with Crestron, Cisco, Extron, SMART Technologies, and Polycom equipment as well as virtual meeting platforms including but not limited to Webex, Teams, and Zoom. Experience running audio/video control boards for live meetings as well as managing virtual components. Experience with live broadcast including streaming and TV/radio interviews and working with outside press. Strong customer service skills with a high level of professionalism. Strong written and oral communication skills, good judgment, and discretion. Ability to remain calm under pressure and work within tight, shifting deadlines. Effective time management in support of project and operational reporting. Critical Thinking in support of logical identification, troubleshooting, and resolution of A/V issues. Ability to plan, coordinate, and collaborate with individual A/V and IT vendors in support of complex conferencing systems. Ability to read and decipher Visio line drawings for the visualization of signal flow. Experience in planning, upgrading, and maintaining version control of A/V devices as well as security patching as required. Experience in planning and executing preemptive maintenance on A/V systems as well as planning and conducting daily system health checks to ensure user operability. Active-Learning is required as AV systems, support vendors, and related components change, new systems are added, and customer requirements evolve. Education: Bachelors and two years or equivalent experience in lieu of degree. Must be a US Citizen. Clearance: Must be able to obtain Public Trust. Experience: 5-or more years of relevant experience. Certification: Any AV or vendor specific training (Crestron, etc.) and certification is highly desirable. The likely hourly rate for this position is between $31.87 - $43.13. This is not, however, a guarantee of compensation or salary. Salary will be set based on experience, geographic location, and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Hybrid Work Location: USA DC Washington Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available. We are GDIT, a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. #J-18808-Ljbffr



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