Retail Service Specialist

3 weeks ago

Chicago Heights, United States O'Reilly Auto Parts Full time

Compensation Pay Range:
$14.00 - $18.00
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.

Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.

Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.

Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.

Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.

Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.

Communicate any problems or special needs from customers to store management.

Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.

Ensure fuel tank is filled and lock and secure vehicle at end of day's business.

Clock in/out according to company policy.

Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.

May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:

Ability to quickly match alphanumeric sequences.

Strong interpersonal communication skills.

Ability to adapt quickly and effectively to changing delivery situations.

Driving record must meet the standard set in the company's 14/18-point record system.

Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.
Desired:

Familiar with automotive parts.

Ability to operate other light store equipment.

Fluency in multiple languages (Spanish is highly desired).

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth


O'Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

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