Food and Beverage Director

3 weeks ago


Westford, United States Westford Regency Inn and Conference Center Full time

The Food and Beverage Director oversees all aspects of Food and Beverage including restaurant or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. The Manager is also responsible for training of banquet staff. Responsibilities: Approaches all encounters with guests and colleagues in a friendly, service-oriented manner Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded Coordinates with other departments to arrange for the delivery of requested services. Maintains contact with kitchen staff to ensure complete effective communication between food production and food service Ensures all functions are set and staff is prepared and organized before required time on BEO Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive Ensures proper setting of buffet tables and other food service tables Arranges for and ensures proper sequence of service for each event Supervises clearing and post function cleanup and garbage removal Maintains clean and orderly back areas, pre-function areas and storage areas Assures that all china, glassware, silverware, linen, etc are returned to their proper location after each event Supervises the handling, storage, and security of all catering service equipment and décor Assists with staff training programs. Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms. Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software. Requirements: Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+. Working knowledge of Point of Sale and timekeeping systems. Previous supervisory experience preferred Knowledge of food and beverage operation and preparation is required Employment Type: Full Time Years Experience: 3 - 5 years Bonus/Commission: No


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