Infrastructure Tech Lead, Restaurant Systems Management

3 weeks ago

Chicago, United States McDonald's Corporation Full time

Job Description Responsibilities & Accountabilities: · Understand current state of restaurant infrastructure and operations platforms globally, as well as Edge and Cloud platform capabilities, to contribute to the definition of a future state restaurant infrastructure architecture blueprint with specific focus on tools and services to keep in-restaurant devices up-to-date and secure. · Identify and design technical solutions to enhance products and services within RSM that are required to support business drivers. · Support training of internal and external technical resources to encourage end user understanding and adoption of RSM. · Partner with multi-functional teams, including Restaurant Hardware Solutions, Cloud Infrastructure & Operations, Service Management Office (SMO), Network Platform team, Restaurant Technology, and other external partners, to drive the restaurant infrastructure and operations platforms toward convergence, standardization, and eventually, infrastructure as a service (IaaS) · Interpret requirements and code in a manner that encourages reuse and maintainability. · Understand key cloud/Edge computing security measures and apply them in architecture designs. · Contribute to the performance of the team by investing time to coach more junior technical team members, including architects and engineers. · Provide recommendations into restaurant global standards to ensure consistency. · Drive innovation and improve performance and value of the tools, applications and services in scope. · Stay ahead of the curve with evolving technology platforms, architecture design patterns, etc through market assessments, trend analysis, vendor seminars, and peer relationships. · Decompose complex problems into practical solutions. Consistently bring strong, data-driven business, and technical judgment to decisions. · Identify core problems or opportunities within business processes. Understand the root cause and impacts for the project and other teams. · Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.

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