Product Marketing Specialist
2 weeks ago
The Product Marketing Specialist plays a vital role in driving the success of Gilbarco Veeder Root (GVR) products. This dynamic position enhances the sales process by providing expert knowledge and swift resolution of product-related inquiries. The Product Marketing Specialist should be creatively minded, analytically rigorous, and results oriented, continually seeking new and effective ways to accelerate our business. As a key liaison, the Product Marketing Specialist serves as the primary point of contact for the product marketing team, facilitating communication with cross-functional teams for technical and regulatory information and product support. This role is crucial in fostering seamless internal communication and efficiently managing diverse project tasks. The Product Marketing Specialists contributions are essential in supporting Product Marketing initiatives and ensuring smooth operations across the organization. Provide expert technical support to customers and the sales force for GVR product portfolio. Facilitate effective communication and coordinate activities between Product Marketing, Sales, Demand & Inventory Planning, Customer Service, and Logistics. Develop and maintain up-to-date product presentations and marketing collateral. Collaborate with Product Management to update and maintain the Core Product Portfolio. Support the Product Marketing team with internal cross operating company collaboration. Coordinate new customer inquiries or unique customer needs, consulting with the Product Marketing team and/or routing requests to the appropriate sales team. Review inactive and non-conforming product inventories, working with the Product Manager and Demand & Inventory Manager to identify sales opportunities or other material dispositions. Efficiently handle and fulfill requests for product information (documentation, marketing collateral, training materials, etc.) from GVR customers and sales managers Support the GVR Quality Department in investigating and resolving customer complaints as needed. Contribute to process improvement initiatives across internal departments with a focus on maintaining product quality and optimizing customer applications. Bachelors degree in business, marketing, or Technical Field. Minimum of three years combined experience in marketing, sales, technical/customer service, or other areas in which technical knowledge was acquired. Excellent problem-solving, organizational, critical thinking, and interpersonal skills. Ability to communicate details effectively to internal and external customers with varying technical expertise. Proficient in Microsoft Office at the intermediate to advanced level with a strong emphasis on Microsoft Excel and Power BI. A strong customer focus with the ability to support Product Marketing and Sales groups in varying efforts to improve the overall customer experience. WHO IS GILBARCO VEEDER-ROOT Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. WHO IS VONTIER Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Companys website at www.vontier.com . "Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."
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