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Customer Service Representative
3 months ago
We Are AUTOKINITON
AUTOKINITON is a Michigan-based automotive company delivering operational excellence, high-quality execution, and customer service. We offer 100% vertical integration capabilities such as end-to-end engineering, manufacturing, and in-house logistics.
We're proud of our Tier 1 supplier legacy for manufacturing propulsion-agnostic, structural automotive components, and assemblies around the globe.
To help us drive excellence, you'll get to:
- Communicates within department, and production, customer requirements and changes to demands.
- Prioritizes activities with areas of production and Shipping area to ensure requirements are met on time.
- Daily interaction with customer systems (Honda Supply Team, DDL, SMART, etc.), as required and according to policies. Including manual releases and EDI
- Materials Dept. data entry to include, but not limited to, Shippers, ASNs, and customer purchase orders, emails, etc. Maintenance of QAD as it applies to Shipping and customer orders
Required experience:
- Experience in Automotive/Shipping environment as it pertains to customer systems (Honda, ACH, Ford, JCI, AAM, DCX), customer service, Shipping paperwork, EDI and ASNs
- Computer literacy; including detailed Microsoft Office and QAD (Materials/Shipping) experience
- Daily contact with carriers to schedule and cancel trucks
- We'll provide position-specific details including physical and focused efforts, working environment and conditions, and reasonable accommodations during the interview process.
This position is located at our Belleville Plant 1, in Belleville, MI, offering many community events, resources, programs, and recreational opportunities for you and your family.
Community features:
- Belleville Lake & Festivities
- Lower Huron Metro Park
- Yankee Air Museum
- Competitive Wages and Comprehensive Benefits: Medical, Dental, Vision, 401(k) with Company contribution match, and 14 paid holidays, including a bridge holiday in December.
- Work-Life Balance: Many of our Associates have stayed with us for 25+ years It takes a good work-life balance to make it that far. We support your personal and professional priorities as they impact your well-being.
- Growth Opportunities: Take your career to the next level through tuition reimbursement programs, on-the-job training, learning management systems, and advancement opportunities from within our organization.
- Learning and Development: We empower all our Associates - from entry-level to senior-level - with the skills and knowledge necessary to succeed in their current roles and beyond at AUTOKINITON.
AUTOKINITON Promotes a dynamic and collaborative work environment for everyone.
AUTOKINITON is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. AUTOKINITON makes hiring decisions based solely on qualifications, merit, and business needs at the time.
