VP, Digital Growth

2 weeks ago

Albuquerque, United States MJK Connections LLC Full time

About the job VP, Digital Growth

MJK Connections LLC is excited to hire a VP, Digital Growth. In this role you will work with a great leader, be part of a fantastic culture and be put in a position where you can use your skills to have an incredible impact on the Credit Union's future.

About the job:

Sunward Federal Credit Union is seeking a Vice President of Digital Growth. Reporting directly to the Chief Digital Officer (CDO), this individual will build and manage new lines of business that contribute to deposit capture, loan originations, and income growth. This includes generating deposit and loan growth with existing and new members, growing non-interest income, consulting on the launch of a new digital bank under a separate brand, and exploring fintech partnerships that generate banking-as-a-service revenue.

What you will do:

  • Team building and people management. You will hire and manage a growth-oriented digital product manager. We want you to attract new talent and put your stamp on the teams culture.
  • Achieving growth targets. You will set and manage growth targets for the digital business, including growth in members, deposits, loans, and income. You will partner with finance, operations, marketing, and product management to enable your growth goals.
  • Digital business KPIs. You will be the primary owner of KPIs for the digital business and will report on these KPIs to inform your own growth roadmap as well as the roadmap for Digital Products & Experiences. When necessary, you will work with marketing, product management, data, and finance to establish measurement capabilities, reports, and dashboards.
  • Digital strategy development. In collaboration with the CDO, you will own the refinement, socialization, and implementation of the companys digital strategy. The digital strategy includes our 10-year objectives, strategic pillars, 3-year focus areas, enabling capabilities, key performance indicators (KPIs), and a set of high-profile strategic initiatives.
  • Ongoing new venture development and management. In collaboration with our New Venture Manager, you will build a pipeline of income-generating opportunities that can be enabled through digital channels. These may include fintech partnerships, as-a-service business models, and additional digital banks.
  • Customer research. For each new venture you propose, you will oversee primary research (customer interviews), prototyping, and concept testing to document personas, identify human needs, and codify jobs.
  • Business case development. For each growth initiative, marketing campaign, and new venture you propose, you will develop financial models and build business cases to explain the impact of the initiative on our income statement and balance sheet.
  • Market research and digital trends monitoring. You will conduct secondary research, monitor market trends, and attend industry events as needed to keep your finger on the pulse of our competitors, partners, and potential partners activities.
  • User experience (UX) design. You will partner with the Senior Director of Digital Products & Experiences to bring your initiatives to life visually through user experience and user interface designs, journey maps, and personas.
  • Cross-functional collaboration. You will work closely with VPs and Chief X Officers across our business to bring your ideas to life. Your primary collaborators will include the retail organization (branches, contact center, deposit operations), lending, technology, marketing, financial products, data, and the enterprise project management office (PMO). You will also manage and grow relationships with the external partners that enable your new ventures.
  • Budget management. You will develop and manage a budget allocated to digital growth, including compensation and benefits for your employees, strategic initiative capital expenses, vendor and platform fees, consulting spend, and other miscellaneous operating expenses.
What you bring to the table:
  • 10+ years of experience in the financial services industry, ideally in a digital organization
  • A background in profit & loss (P&L) management, fintech, consulting, or startups
  • A bachelors and/or masters degree, most likely in business or a STEAM field (Science-Technology-Engineering-Arts-Math)
  • While not required, we anticipate many top candidates will possess an MBA
  • A demonstrated ability to manage people and to attract, develop, and retain top talent
  • A track-record of launching and scaling startups or new lines of business in financial services
Sunward's digital organization KPIs:
  • Net Promoter Score (NPS)
  • Digital Active Users
  • Digital CAC vs. LTV
  • Growth in members, deposits, loans, and income through digital channels
  • Operating Return on Average Assets (OROAA)
  • Strategic initiative completion
  • Profitability (managing digital as a profitable business line for the credit union)
  • Note: You will evolve and define our KPIs as the organization grows
Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift 5 pounds at times.

Why Sunward:

This is an exciting time in the organizations 75-year history. Under the guidance of a new management team, the credit union has made a strategic pivot by broadening our addressable market. Our strategy is to be the economic engine of the Southwestern United States. We have a serious growth ambition, and were just getting started. This is an opportunity to come in on the ground floor and make an outsized impact.

We strive to offer benefits that help our team maintain a healthy work-life balance, including:
  • Signing bonus and/or moving allowance
  • Target annual performance bonus: 10% - 20% of base salary
  • 401(k) plan + employer match $0.67 of every $1 contributed, up to 6% of your salary
  • Cash balance pension plan 5% of your salary plus interest for each year of service
  • Three (3) health insurance plan options, plus vision & dental insurance
  • $500 Lifestyle Spending Account (LSA)
  • Basic life insurance at no cost to you, 3x your annual salary up to $400,000
  • 15-25 days of PTO + bank holidays + 1 day of paid volunteer time per year
  • 4 weeks of paid parental leave (eligible after 1 year of employment)
  • 12 weeks of FMLA + short-term disability based on years of employment


About Sunward:

We are $4 billion in assets and growing. Our team is 500+ employees and 140,000+ members strong. We are headquartered in Albuquerque, New Mexico and have a presence in Northern California as well. Our strategy and vision is to be the economic engine for the entire Southwestern United States.

  • Business Development Representative for VP-Holdings

    7 days ago

    Albuquerque, New Mexico, United States VP-Holdings Full time

    Unlock Sales Growth with VP-HoldingsAs a Business Development Representative, you will be responsible for cultivating sales and building relationships with small to mid-sized businesses in your designated territory.This is an excellent opportunity to invest in yourself, your career, and future by joining a well-established brand that offers a range of...

  • VP of Innovation and Expansion

    7 days ago

    Albuquerque, New Mexico, United States MJK Connections LLC Full time

    About UsMJK Connections LLC is a leading provider of financial services, dedicated to delivering innovative solutions to our customers. With a strong presence in the Southwestern United States, we are committed to being the economic engine for this region.We are seeking a highly motivated and experienced VP of Innovation and Expansion to join our leadership...

  • Digital Product Manager

    7 days ago

    Albuquerque, New Mexico, United States MJK Connections LLC Full time

    Job Description Job Description MJK Connections is partnering with Sunward on this exciting search for a new Digital Product ManagerWe are seeking a dynamic and experienced digital product manager to join our growing team. As a digital product manager, you will own one or more of our key platforms online banking, mobile banking, digital onboarding, and...

  • Digital Product Manager

    1 week ago

    Albuquerque, United States MJK Connections LLC Full time

    Job DescriptionJob DescriptionMJK Connections is partnering with Sunward on this exciting search for a new Digital Product Manager!We are seeking a dynamic and experienced digital product manager to join our growing team. As a digital product manager, you will own one or more of our key platforms online banking, mobile banking, digital onboarding, and...

  • Digital Product Manager

    7 days ago

    Albuquerque, United States MJK Connections LLC Full time

    About the job Digital Product Manager MJK Connections is partnering with Sunward on this exciting search for a new Digital Product Manager! We are seeking a dynamic and experienced digital product manager to join our growing team. As a digital product manager, you will own one or more of our key platforms online banking, mobile banking, digital onboarding,...

  • Digital Product Manager

    6 days ago

    Albuquerque, United States MJK Connections LLC Full time

    About the job Digital Product Manager MJK Connections is partnering with Sunward on this exciting search for a new Digital Product Manager! We are seeking a dynamic and experienced digital product manager to join our growing team. As a digital product manager, you will own one or more of our key platforms online banking, mobile banking, digital onboarding,...

  • Digital Marketing Specialist

    1 hour ago

    Albuquerque, New Mexico, United States Heritage Hotels and Resorts, Inc Full time

    Marketing Manager Job SummaryWe are seeking an experienced Marketing Manager to lead the development, execution, and optimization of marketing campaigns promoting the Heritage Hotels & Resorts brand and its sister entities. As a key member of our marketing team, you will drive results-oriented campaigns leveraging data-driven insights and industry...

  • Assistant Professor of Film and Digital Arts

    2 weeks ago

    Albuquerque, United States University of New Mexico Full time

    Assistant Professor of Film and Digital Arts Posting Number req31288 Employment Type Faculty Faculty Type Tenure/Tenure-Track Hiring Department Film and Digital Arts (568A) Academic Location College of Fine Arts Campus Main - Albuquerque, NM Benefits Eligible The University of New Mexico provides a comprehensive package of benefits including medical, dental,...

  • Associate VP HR Business Partner

    1 week ago

    Albuquerque, NM, United States clevelcrossing.com - Jobboard Full time

    Associate VP, HR Business Partner Humana, headquartered in Louisville, Kentucky, is a Fortune 100 company committed to helping its millions of medical and specialty members achieve their best health. Humana's successful history in care delivery and health plan administration is helping it create a new kind of integrated care with the power to improve health...

  • Digital First Primary Care Clinician

    4 days ago

    Albuquerque, New Mexico, United States Galileo Co. Part time

    We are seeking a Digital First Primary Care Clinician to join our innovative healthcare team. As a key member of our team, you will play a vital role in delivering high-quality, patient-centered care to our diverse patient population. You will utilize cutting-edge technology and expert clinical skills to provide comprehensive care to patients with complex...

  • Agency Account Executive

    7 days ago

    Albuquerque, New Mexico, United States Siarza Social Digital Full time

    Job Description Job Description Salary: $19-$20 DOEJob Title: Agency Account ExecutiveLocation: Albuquerque, NM or Santa Fe, NMCompany: SiarzaAbout Us: Siarza is a dynamic marketing agency dedicated to delivering exceptional results for our clients. We pride ourselves on our innovative approach and commitment to fostering collaborative partnerships. Our team...

  • Lead Digital Systems Engineer

    2 weeks ago

    Albuquerque, United States Huntington Ingalls Industries Full time

    Requisition Number: 22340 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $101,156.00 - $140,000.00 Security Clearance: Secret Level of Experience: Senior HI This opportunity resides with All-Domain Operations (ADO), a business group within HII’s Mission Technologies division. All-Domain Operations comprises...

  • Lead Digital Systems Engineer

    7 days ago

    Albuquerque, United States Huntington Ingalls Industries Full time

    Requisition Number: 22340 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $101,156.00 - $140,000.00 Security Clearance: Secret Level of Experience: Senior HI This opportunity resides with All-Domain Operations (ADO), a business group within HII’s Mission Technologies division. All-Domain Operations comprises...

  • Digital Marketing Specialist

    3 days ago

    Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    Company OverviewKirtland Federal Credit Union is a leading financial institution that values its employees' growth and development. We pride ourselves on creating a supportive work environment that fosters innovation and collaboration.

  • Digital Marketing Strategist

    3 days ago

    Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time

    About Kirtland Federal Credit UnionAt Kirtland Federal Credit Union, we pride ourselves on creating a dynamic work environment that fosters growth and development. Our team is passionate about helping members achieve their financial goals.

  • Applications Specialist, Clinical

    7 days ago

    Albuquerque, New Mexico, United States Indica Labs Full time

    Job Description Job Description Salary: DOEApplications Specialist, Clinical (USA)Classification: FLSA ExemptReports To: VP, Clinical ApplicationsSummaryThe Applications Specialist will be involved in both pre-sales and post-sales activities. Primarily collaborating with customers to pinpoint software and service solutions aligning with their digital...

  • Applications Specialist, Clinical

    2 days ago

    Albuquerque, New Mexico, United States Indica Labs Full time

    Applications Specialist, Clinical (USA) Classification: FLSA Exempt Reports To: VP, Clinical Applications Summary The Applications Specialist will be involved in both pre-sales and post-sales activities. Primarily collaborating with customers to pinpoint software and service solutions aligning with their digital pathology goals, responsibilities include...

  • Paralegal

    4 weeks ago

    Albuquerque, United States Veritext Legal Solutions Full time

    Job Description Job Description Remain a critical part of the legal industry while putting your paralegal skills to work. We are seeking a tech-savvy individual looking for a career within the legal system to join our team as a Digital Reporter . In this role, you will use high-quality digital audio equipment to capture the verbatim record of a deposition or...

  • Chief Financial Strategy Officer

    5 days ago

    Albuquerque, New Mexico, United States Nusenda Full time

    Job OverviewNusenda Credit Union is dedicated to delivering exceptional member service, fostering a culture of care for our community, and creating a positive work environment. We strive to make a meaningful difference in the lives of those we serve, helping them achieve their financial goals.About UsWe are an employer of choice, committed to investing in...

  • Director of Product Development

    7 days ago

    Albuquerque, New Mexico, United States ESP PROSEARCH Full time

    Job Description Job Description Director of Product DevelopmentAre you a visionary leader passionate about driving innovation and delivering cutting-edge products to the market? We are seeking a Director of Product Development to lead the engineering and product management teams for a fast-growing lighting solutions company. This role is designed for an...