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Charter Coordinator

2 months ago

Lansing, United States Trinity Services Full time

Are you searching for an opportunity in which you can grow and develop your skills? Excel in your career by joining the Trinity team as a charter coordinator We are currently offering: • Competitive weekly pay • Paid training • Paid holidays • PTO • Company-matching 401k • Medical • Dental • Vision • Company-provided (free to you) life insurance • And more If you want to be a part of an organization that shares a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service, and positive employee relations, apply today We are an MVAA certified veteran-friendly employer and an equal opportunity employer. Responsibilities: Take field trip or Charter business orders through the electronic mail system or over the phone Provide accurate pricing information to customers Enter and record trips into company’s proprietary data base system Determine map routes, assign driver coverage and provide trip details to Drivers and Dispatchers Generate trip reports as needed for CSC management or others Communicate with customers, invoice trips and track payments Complete Accounts Receivable, Accounts Payable, and Payroll tasks related to Charter and field trips Perform general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc. Encourage compliance with company policies and procedures Perform various administrative tasks Qualifications High school Diploma or equivalent required; completion of college level courses preferred 3-5 years’ experience in customer service environment required Strong customer service skills required Solid data entry skills required Proficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc One or more years of driving experience on field trips preferred Ability to acquire CDL and perform as a cover driver Strong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers. Highly organized and able to work with minimal supervision Primary Location: 4624 13th Street, Wyandotte, MI 48192 Schedule: Full-time Employee Status: Regular Job Shift: Day Job Travel: No #J-18808-Ljbffr