Customer Service Champion

3 months ago


Atlanta, United States Zeus' Closet Full time

Join an energetic, high-paced graphic design company that makes unique and creative custom apparel.

**Job Duties:**

* Print, Sort and Process new orders

* Process customer approvals

* Order products from vendors after approval

* Deal with customer service concerns

* Answer phones/respond to voice mail messages

* Take phone orders and answer customers questions

* Expedite orders if needed

* Assist with inspection of completed garments

* Create and print shipping labels for orders

* Sort and match items received from vendors to the appropriate orders

* Respond to customer emails and inquiries

* Check mail and customer drop box

* Take photos of provided items

* Assist customers in checking out items in Zeus' Closet

* Assist in maintaining inventory in Zeus' Closet

**Skill Requirements**

* Ideally is *familiar* with fraternities, sororities, or Greek-letter organizations

* EXCELLENT communications skills; both written and oral

* Must be empathetic

* Great memory

* Must have a desire to help and educate people.

* Strong organizational skills

* Pays close attention to details

* Exceptional problem solving and deductive logic skills

* Ability to work independently; we do not like having to micromanage

* Ability to manage multiple tasks and finish all of them

* Capable of working under strict time constraints

* Working knowledge of Windows, Excel, Word, Gmail, Google Docs

* Willingness and ability to learn new software

**Beneficial Skills**

* Keyboarding

* Knowledge of Greek alphabet (you will be trained on this if necessary)

**Schedule and Compensation:**

* 40 hours/week

* 9:30AM - 6:30PM Monday through Friday. Occasional Saturdays may be needed based on local events. When working on a Saturday, you are off the following Monday.

**Apply for Customer Service Champion & Admin**

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