Room Attendant

1 month ago


Lansing, United States Crowne Plaza Lansing Full time

Would you like to join a team with excellent growth opportunities, flexible scheduling, great benefits, and fantastic teamwork? We are looking for talented Full-time Room Attendants with a great attention to detail. Pay starts $17/hr.

About Us

Newly transformed in 2019 Come see what 'even better' looks like at the Crowne Plaza Lansing. Nestled in Michigan's capital city, the Crowne Plaza is ideally located just off I-496. Minutes from the Capitol building, Spartan Stadium, and all points of business and pleasure in Greater Lansing. 211 stylish guest rooms with plush bedding, a 48" HDTV, microwave, mini-refrigerator, Keurig coffee maker, free Wi-Fi, numerous outlets, in-room safe, and more. Crowne Plaza Lansing features over 16,000 sq. ft. of flexible event space, advanced technology, 24-hour swimming pool, state-of-the-art fitness center, game room, and indoor sport court.

Benefits & Discounts Available to ALL Crowne Plaza Lansing Associates: Travel Discounts at IHG Hotels & Resorts Worldwide Holiday Bonus Retirement Plan with Company Match Sick/Personal Time Friends and Family rate at The Crowne Plaza Lansing

Benefits & Discounts Available to FULL-TIME Crowne Plaza Lansing Associates: Health, Dental, and Vision Benefits Paid Vacation Time Paid Personal Day Retirement Savings with Company Match Seven (7) Paid Holidays Holiday Bonus $20,000 Free Life Insurance Policy Funeral/Bereavement Leave

Specific job knowledge, skills, and abilities:

The individual must possess the following knowledge, skills, and be able to demonstrate that he or she can perform:

Clean and service assigned rooms or areas, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.

May included cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.

Work as part of a team and communicate with other departments to ensure excellent quality and service.

Immediately report any health and safety incident, security breaches, or suspicious behavior to the supervisor.

May regularly assist with deep cleaning projects and turndown duties.

Respond to guest complaints, special requests, and take action to ensure guest satisfaction.

Communication skills used frequently when interacting with guests and employees.

Must be able to read, speak, write and understand the primary language(s) used in the workplace.

Must be detail-oriented with regard to cleanliness.

Able to work independently and part of a team.

Must be able to follow safety procedures at all times, including wearing safety protection equipment.

Physical Requirements: Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. however, must be able to work in extreme temperatures like laundry rooms (+110 F) possibly for one hour or more. Carrying or lifting items weighing up to 50 pounds and ability to push carts and equipment up to 250 pounds on a regular basis. Frequent bending, stooping, kneeling, and moving about the facility. Requires grasping, reaching, and performing repetitive motions; manual dexterity to operate equipment.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. E.E.O: We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a drug free workplace. Background checks are done on all positions.


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