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Patient Service Representative

2 months ago

Fairfax, United States Dental One As Full time

We are looking for a Dental Receptionist in Fairfax, Virginia to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. All aspects of the job require an exceptional level of customer service and communication skills. Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service. Customer Service; acknowledge, smile and greet patients upon arrival/dismissal Respond to patient questions and or concerns according to DCA Policies Answering Telephones Scheduling Appointments Maintaining Appointment Book Confirming Appointments Follow up on no shows/cancellation of Appointments Register Patients on sign in sheet Post charges and payments to patient accounts Checking voice-mail on a daily basis Maintain a clean and friendly waiting area for patients Qualifications

Experience working in a dental Knowledge of insurance plans (HMO/PPO), is a plus Experience answering telephone Must have exceptional customer service skills At DCA we don’t just accept differences — we celebrate them and recognize the value this brings to our patients and employees. DCA is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in today’s changing world of dentistry . Our culture encourages participation, diversity of thought, innovation, and strong execution. Go further with an Ally DCA voluntary supplemental insurance products Student loan consolidation Paid time off Dental office staff positions at aDCAaffiliate

If you’re looking for a position that gives you plenty of room to grow, consider this the ideal place to start. Working at Dental One Associates of Virginia in Fairfax, VA

We are happy to offer you and your entire family exceptional dental care in Virginia. We offer full-service dentistry combined with compassionate patient care. For us, it’s all about helping our allies succeed—whether this means supporting our more than 900 dentists or providing exciting opportunities to work with them, or directly with DCA. Discover how much further you can go with a strong ally by your side that shares a vision to advance dental care. 900+ Dentists 400+ Allied practices 5,250+ 3M Annual visits 22 States Interested in working atDCA?

View all our job openings or submit your resume and be the first to know when the perfect opportunity comes along.

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