Clerk (Metairie Manor)

3 months ago

Metairie, United States Christopher Homes Full time
Location: Metairie, LA

Property: Metairie Manor

JOB SUMMARY:

The Clerk is fully accountable for handling all aspects of resident recertification paperwork/processing including, but not limited to, annual lease renewals as indicated by HUD regulations and guidelines; determines housing assistance eligibility, occupancy standards, income calculations and allowances; processes all tenant recertification's on time and schedules/conducts annual resident recertification interviews.

ESSENTIAL FUNCTIONS:
  • Performs all verifications of information pertinent to resident re-certifications.
  • Ensures proper calculation of income, assets, rent levels, etc.
  • Coordinates apartment inspections for recertification.
  • Prepare leases and required move-in and move-out forms.
  • Prepare vacancy claims on every move-in and move-out where unit is eligible for claim.
  • Prepare monthly request of repair and replacement requisitions.
  • Prepares monthly Section 8 voucher no later than the 25th of each month.
  • Prepare monthly transmittals for transfer of security deposit funds for move-in and move-outs that occur during the month.
  • Maintain accurate and timely statistical records and reports pertaining to HUD, Christopher Homes, Inc., and to the resident.
  • Monitors visitor access and issues passes when required.
  • Welcomes onsite visitors, determines nature of business, and announces visitors to appropriate personnel.
  • Orders, receives, and maintains office supplies.
  • Performs other clerical duties such as filing, photocopying, answering incoming phone calls, and assisting callers with information about the organization.
  • Works in a fast-paced and ministry oriented environment.
  • Works as part of a team, as well as complete assignments independently.
  • Maintains a professional, compassionate and welcoming attitude toward managers, co-workers, residents, and visitors.
  • Other duties as assigned.
PHYSICAL DEMANDS:
  • Must be able to lift, carry, pull or push 10 pounds or less.
MINIMUM QUALIFICATIONS:
  • Must have at least two (2) years experience in leasing and occupancy functions, property management duties and/or loan processing with HUD program guidelines.
  • Must be able to effectively deal with confused, aggressive and upset residents on a daily basis.
  • Must be available evenings, nights and weekends for staffing needs and emergencies.
  • Must have the following computer skills: Microsoft Word, Excel, and Outlook.
  • Strong organizational capabilities, great attention to detail and the ability to multitask.
  • Effective written and verbal communication skills.
  • Works well and effectively with or without direct supervision.
  • Prior recertification experience preferred.
  • Knowledge of HUD housing and rules is a plus.
  • Experience working with the elderly is desirable.
EDUCATION:
  • High School diploma or equivalent required.
  • Bachelor's degree in relevant discipline preferred.

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