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Production Green Room Server
2 months ago
Production Green Room Server - Citizens House of Blues Boston
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.
WHAT THIS ROLE WILL DO
Anticipate and respond to guest needs
Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
Organize and prioritize service per appropriate service sequence
Take menu, beverage and bar orders from artists and communicate orders to kitchen and/or bar through micros terminal
Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
Deliver food and beverages to artist
Perform opening/running/closing duties according to HOB policy
Maintain line of sight/atmosphere control by circulating through work area throughout shift
Have the ability to memorize menus and daily specials
Remove dirty plates, glasses, etc., from green rooms once artist has finished
Clean spills on tables or around work area
Maintain HOB safety and sanitation standards
Have knowledge of all music, promotional or special events in the house
Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately
Communicate any last-minute menu changes or dietary restrictions to the kitchen staff for execution
Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival
Ensure all traces of previous occupants are removed and room is clean
WHAT THIS PERSON WILL BRING
Required:
2-5 years high volume experience in restaurant operations
Skill in guest relations
Wine & Liquor knowledge
High School Diploma
Transportation in order to retrieve anything the artist may require that we do not carry on site.
Preferred:
Point of Sales knowledge, preferably MICROS
Responsible Alcohol Awareness Training Certification or Equivalent
Physical Demands/Working Environment:
Working environment is fast-paced
Position requires extended periods of prolonged standing and working on your feet
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender identity, and sexual orientation.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.
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