Quality Assurance Lead

2 weeks ago


Alpharetta, United States Fiserv Full time

Fiserv

Quality Assurance Lead

Alpharetta ,

Georgia

Apply Now

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Quality Assurance Lead What does a great Quality Assurance Lead do at Fiserv? Are you passionate about ensuring the highest standards of quality in cutting-edge B2B SaaS payment products? We are actively seeking an experienced and detail-oriented QA Lead to join our dynamic team, specializing in API and Portal testing. Take this opportunity to make a significant impact on the reliability and functionality of our innovative payment solutions What you will do: Lead and mentor a team of QA professionals, fostering a culture of excellence in quality assurance practices. Develop and implement QA strategies and best practices tailored to B2B SaaS payment products. Design and execute comprehensive testing strategies for APIs, ensuring reliability, scalability, and adherence to specifications. Collaborate with development teams to validate API integrations and troubleshoot issues. Oversee the testing of user interfaces within portals, ensuring a seamless and user-friendly experience. Validate end-to-end functionality, usability, and performance of payment portals. Develop and implement test automation frameworks for both API and Portal testing. Continuously improve and optimize automated testing processes to enhance efficiency. Conduct thorough regression testing to validate the impact of changes on existing functionalities. Implement and maintain regression test suites to guarantee the stability of the payment product. Collaborate with cross-functional teams including developers, product managers, and business stakeholders to understand requirements and acceptance criteria. Develop and execute performance testing scenarios to evaluate the system's responsiveness and scalability. Identify and address performance bottlenecks in collaboration with development teams. What you will need to have: Minimum 10 years of experience in Quality Assurance. A bachelor’s degree in a relevant field, or an equivalent combination of education, work, and/or military experience. Experience in API testing, including validation of data integrity and system interactions. Experience in testing web portals and user interfaces. Experience with test automation tools and frameworks. Experience with regression testing and its role in product stability. At least 2 years of experience as a hands-on QA Lead. What would be great to have: Proven experience as a QA Lead in the B2B SaaS domain, specifically in payment products. Important info about this role: We’re better together This role is fully on-site (all 5 days in the office) for the first 90 days and Monday through Thursday after that (Fridays can be optional). In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future. #LI-SH2 This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York or Washington. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). What you should know about us: Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune

magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. Our commitment to Diversity and Inclusion: Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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