Delivery Lead, CXS Professional Services

3 weeks ago


Las Vegas, United States Aristocrat Technologies Australia Pty Full time

**Delivery Lead, CXS Professional Services**

Location Las Vegas, Nevada, United States of America Category Player Support, Games & System Service R0009446 External JOB DESCRIPTION ****Job Posting Title****

Delivery Lead, CXS Professional Services****Summary****

We are looking for a technical experienced Delivery lead who is passionate about delivering a high-level custom service experience to our casino customers while managing a team through the implementation and upgrade of Aristocrats systems products both onsite and virtually through a reliable internet connection. The ideal candidate must have strong leadership and organizational skills, and a strong desire to learn, grow and share their knowledge regarding all areas of our products. You will be the face of Aristocrat Gaming while playing a key role in managing the successful delivery of our products and services. You will be a part of a culture that is inclusive, dynamic, and innovative. We put a strong emphasis on self-management while maintaining strong team collaborations.****

****What You'll Do****

* Coordinates the installation of Oasis 360 Casino Management System software products at customer locations.

* Communicate directly with customer stakeholders to plan system product implementation throughout the project lifecycle.

* Develops a firm timetable for the installation, reviews the project plan, establishes meeting dates and project milestones.

* Conducts weekly meetings

* Ability to manage multiple projects simultaneously

* Allocates resources and schedules staff during planning and execution of a project.

* Prepares daily reports/updates to the ATI leadership team during crucial project timeframes.

* Reports on project status including but not limited to hours, issues, risks, status, etc.

* Conducts system scope to evaluate customer need against current system operations, creates and delivers statement of work.

* Conducts turn over meetings, identifies lessons learned, proposes recommendations and solutions to for improvements.

* All other duties as assigned.

****What We're Looking For****

* Position requires a bachelors degree in Computer Information Systems, Business Administration, or equivalent experience.

* Minimum of 6 years experience in project management in casino systems technology, information technology or equivalent.

* Casino/gaming experience within technology or similar expertise preferred.

* Must be able to handle multiple projects and tasks at one time and able to travel up to 15 days a month if necessary.

* Must be able to obtain occupational and vendor licenses in Aristocrats customer jurisdictions and obtain a Passport.

* World Leader in Gaming Entertainment

* Robust benefits package

* Global career opportunities

****

****Our Values****

* All about the Player

* Talent Unleashed

* Collective Brilliance

* Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

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