La Mar Server Assistant

2 months ago

Miami, United States Mandarin Oriental Hotel Full time

* Priority consideration when applying

* A fast-track interview & selection process and, upon successful rehire, a tailored colleague orientation experience

* Access to MO Talks and priority registration to live webinars with industry experts and featured Forever Fans

* A Knowledge Portal featuring ongoing relevant learning content and development guidance

**La Mar Server Assistant - AM**

**Position:** La Mar Server Assistant - AM

**Job no:** 525840

**Employment type** Full time

**Property / Office:** Mandarin Oriental, Miami

**Location:** Miami, FL, United States

**Department:** Restaurant Outlet, Food & Beverage, Non-Management (Entry)

**The Group**

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the worlds most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.

**Our Hotel**

With 326 guest rooms and 31 suites, Mandarin Oriental, Miami is located in Brickell Key and is a prime location for both business and leisure guests. It is an urban resort with Miamis only private beach.

**Overview of Position**

It is the mission and intent of this position that the incumbent will provide the highest level of customer service to all guests, to ensure the guest experience is one that is beyond the expectations of the guest and aligned with our Legendary Quality Experiences.

* Daily set up of the Restaurant pertaining to meal period

* Clean and set chairs and tables prior to opening the Restaurant

* Stock needs and supplies for the day, including all operating supplies and equipment.

* Follow appropriate sequence of service

* Ensure cleanliness of tables at all times

* Provide guests with beverages and amuse bouche

The Server Assistant reports directly to the La Mar Restaurant Managers

**Requirements**

Have a minimum of 1 year experience in similar position, preferably in a luxury setting.

Must be able to lift and carry a minimum of 25 lbs.

Have excellent communication and organization skills.

Willing to work a flexible schedule, including holidays.

Must be able to work in a high-pace and dynamic operation.

Able to work together with other colleagues.

Have a pleasant, friendly and helpful manner.

Maintain a clean and healthy personal hygiene and grooming.

Work in a safe, prudent and organized manner.

Able to handle multiple tasks at one time.

Able to consistently delight and satisfy our guest.

Able to handle guest requests in a detailed manner.

**Working with us means**

We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.

Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental Colleague Journey that exceeds colleague expectations.

**Equal Employer Opportunity Statement**

Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Groups colleagues to perform their job duties may result in discipline up to and including discharge.

**Advertised:** 24 Nov 2021 Eastern Standard Time

**Applications close:**

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| Miami, FL, United States The Server Assistant maintains an organizes the dining room environment and clean stations and equipment which will be used to assist the serve needs and requests. The Server Assistant should be able to anticipate guests' needs and address them accordingly in order to provide guests with a delightful experience. Mandarin Oriental, Miami The Server Assistant maintains an organizes the dining room environment and clean stations and equipment which will be used to assist the serve needs and requests. The Server Assistant should be able to anticipate guests' needs and address them accordingly in order to provide guests with a delightful experience.

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