Patient Services Representative
2 weeks ago
JOB SUMMARY The Call Center Patient Services Representative is the voice of the company, providing the highest levels of courtesy, respect, and customer service during inbound calls from patients needing to schedule appointments with a medical provider. This position handles all aspects of patient scheduling and is a front-line representative of the practice. DUTIES AND ESSENTIAL JOB FUNCTIONS * Respond to incoming phone requests from patients, pharmacies, physicians' offices, and hospitals. * Collect and verify patient demographics, insurance, and other relevant information. * Work with patients to identify the most appropriate location, physician, and appointment time. * Accurately document all patient requests and information * Ensure call efficiency while maintaining excellent patient service * Assist with incoming physician referrals Other functions and Responsibilities This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. COMPETENCIES * Patient & Customer Focus * Ethical Conduct * Flexibility * Initiative * Personal Effectiveness/Credibility * Stress Management/Composure QUALIFICATIONS Required * High School diploma or General Educational Development (GED) * Minimum three years customer service experience * Inbound call-center experience * Medical experience * Keen attention to details * Adept at creative problem-solving * Ability to empathize with patients in need of care * Excellent communication skills * Positive attitude and adaptability Preferred * Experience with adherence to KPIs/Metrics (Average Handle Time, Calls Per Hour, Hold Time, Quality Rating, schedule adherence) * HIPAA compliance * Bilingual/Spanish
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Patient Service Representative
3 weeks ago
San Antonio, United States University Health System- San Antonio Full timePOSITION SUMMARY/RESPONSIBILITIESThe Patient Service Representative is responsible to communicate calmly, effectively and professionally with patients and their families both verbally and in writing to resolve their questions. The Patient Service Representative will collect outstanding patient balances and establish payment plansEDUCATION/EXPERIENCEHigh...
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Patient Services Representative
3 weeks ago
San Antonio, United States Urology San Antonio Full timeJOB SUMMARY The Call Center Patient Services Representative is the voice of the company, providing the highest levels of courtesy, respect, and customer service during inbound calls from patients needing to schedule appointments with a medical provider. This position handles all aspects of patient scheduling and is a front-line representative of the...
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Patient Services Representative
7 days ago
San Antonio, United States Gonzaba Medical Group Full timeGeneral Summary: This position is for the inbound GMG contact center. A Patient Service Representative's primarily responsible is to assist existing and future GMG patients with scheduling appointments (with physicians and mid-level providers), processing prescription refills and educating patients on all services provided by GMG including specialty...
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Patient Services Representative
7 days ago
San Antonio, United States GMG Health Systems, LTD Full timeGeneral Summary: This position is for the inbound GMG contact center. A Patient Service Representative's primarily responsible is to assist existing and future GMG patients with scheduling appointments (with physicians and mid-level providers), processing prescription refills and educating patients on all services provided by GMG including specialty...
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Patient Services Representative
8 hours ago
San Antonio, United States GMG Health Systems, LTD Full timeGeneral Summary: This position is for the inbound GMG contact center. A Patient Service Representative’s primarily responsible is to assist existing and future GMG patients with scheduling appointments (with physicians and mid-level providers), processing prescription refills and educating patients on all services provided by GMG including specialty...
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Phlebotomist Patient Services Representative
7 days ago
San Antonio, United States Global Technical Talent Full timePhlebotomist Patient Services Representative (Onsite) Contract Duration 3 Months Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Patient Services Representative draws...
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Patient Service Representative
2 weeks ago
San Antonio, United States Community Care Partners Full timeThe Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient...
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Patient Service Representative
2 days ago
San Diego, United States Imaging Healthcare Specialists, LLC Full time**Imaging Healthcare Specialists is looking to hire Patient Service Representatives!** **Job Title**: Patient Service Representative **Location**: San Diego, Hillcrest, Chula Vista, National City, Kearny Mesa, Alvarado **Status**: Per Diem **Compensation**: $18 - $23 **You can make a difference in the lives of others** At IHS, a Patient Service...
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Patient Access Representative
6 days ago
San Antonio, Texas, United States CHRISTUS Health Full timeSummary:Patient Access representatives facilitate a welcome and easy access to the facility / clinics and are responsible for establishing an encounter for any patient who meets the guidelines for exceptional customer service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account....
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Patient Account Representative
6 days ago
San Antonio, United States Urology San Antonio Full timeJob descriptionThe Patient Account Representative's responsibilities include liaising with medical insurance providers to process claims in a timely and accurate manner, resolve payment issues, assist patients in understanding insurance claims, and processing patient payments and refunds. A successful Patient Account Representative should be detail-oriented...
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Patient Services Representative
7 days ago
San Antonio, United States Gonzaba Medical Group Full timeGeneral Summary: This position is for the inbound GMG contact center. A Patient Service Representative’s primarily responsible is to assist existing and future GMG patients with scheduling appointments (with physicians and mid-level providers), processing prescription refills and educating patients on all services provided by GMG including specialty...
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Patient Services Representative
2 days ago
San Antonio, United States Gonzaba Medical Group Full timeGeneral Summary: This position is for the inbound GMG contact center. A Patient Service Representative's primarily responsible is to assist existing and future GMG patients with scheduling appointments (with physicians and mid-level providers), processing prescription refills and educating patients on all services provided by GMG including specialty...
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Patient Service Representative 2
1 week ago
San Jose, United States Healthcare Employee Services LLC Full timeJob Description Job Description As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and...
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Patient Access Representative
3 days ago
San Antonio, Texas, United States Christus Health Full timeDescriptionSummary:Patient Access representatives facilitate a welcome and easy access to the facility / clinics and are responsible for establishing an encounter for any patient who meets the guidelines for exceptional customer service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each...
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Patient Account Representative
5 days ago
San Antonio, United States Urology San Antonio Full timeJob description The Patient Account Representative's responsibilities include liaising with medical insurance providers to process claims in a timely and accurate manner, resolve payment issues, assist patients in understanding insurance claims, and processing patient payments and refunds. A successful Patient Account Representative should be detail-oriented...
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Patient Advocate Representative
1 month ago
San Antonio, United States Conifer Health Solutions Full timeJob DescriptionJOB SUMMARY Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the...
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Patient Advocate Representative
4 weeks ago
San Antonio, United States Conifer Health Solutions Full timeJob DescriptionJOB SUMMARY Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the...
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Patient Account Representative
7 days ago
San Antonio, United States Guidehouse Full timeJob Family: Patient Account Representative Travel Required: None Clearance Required: None What You Will Do: Immediate hiring underway! Hybrid opportunities in San Antonio, TX. Guidehouse is experiencing exponential growth, driven by an inclusive culture with a desire to see all succeed! We’d like the opportunity to welcome you onboard. These are hybrid...
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Patient Service Representative
2 weeks ago
San Francisco, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
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Patient Service Representative
2 weeks ago
San Angelo, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...