Jira ITSM Implementation Specialist
3 weeks ago
Job Description
Job Description
Job Description
Jira ITSM Implementation Specialist
Provide oversight and guidance to cross-functional teams in identifying areas of improvement within JSM processes and workflows.
Drive process optimization initiatives to reduce manual efforts, enhance automation, workflows, and improve overall efficiency.
Review and approve proposed enhancements to Jira Service Management, data quality and integrity.
Ensure adherence to ITIL/ITSM standards and best practices.
Coordinate with primary JIRA Administrator to plan, schedule, implement, and communicate JIRA & plug-in upgrades in accordance with established policies and procedures.
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