Director, Customer Experience Design and Operations

We are seeking a seasoned Transportation Planning Director to spearhead our Northeast Region's planning practice.The ideal candidate will have a strong background in multimodal transportation planning, with a minimum of 10 years of experience in the field. A Bachelor's or Master's degree in Urban Planning, Landscape Architecture, or a related field is...

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf." Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined - as an opportunity for innovation, a source of insight to customers, and a way to connect with...

Our client is working on a high-budget, AAA open world multiplayer title for PC & Console, developed in Unreal Engine 5.As Design Director, you will be tasked with defining the vision and shaping the culture of the design team.This is a hybrid role based in Boston and generous relocation assistance is available. The studio can be flexible with relocation if...

A Design Director opportunity is available for an experienced professional to join our client’s team in Boston, Massachusetts, on a permanent basis. This role involves leading and mentoring a team of designers to create a compelling AAA multiplayer experience within The Witcher universe. The ideal candidate will guide the design vision, foster a...

Job Description Reporting to the Sr. Director of Sales Compensation, the Director of Sales Compensation Design and Analytics will be responsible for the development of the sales compensation plan design, ensuring all plans are aligned to company objectives and drive the desired behaviors that lead to strong company outcomes. The Director will create training...

Hostelling International USA is seeking a Customer Experience Director to join our Boston Hostel team. This exciting opportunity allows you to utilize your hospitality expertise and passion for delivering exceptional guest experiences.About the JobThe ideal candidate will lead a team of Guest Service Associates to provide top-notch customer service and...

About the Role:We are seeking a highly skilled Director, User Experience Design to lead our end-to-end user experience design process. This includes research, concept development, design execution, and usability testing. The ideal candidate will have a strong background in UX design, with experience in leading teams and mentoring junior...

Design Build Project Design Director Boston, Massachusetts Job Category: Engineering Group Full/Part Time: Full time Job Type: Regular What We're Looking For The time is right to join HNTB’s growing Design Build (DB) Organization! We are seeking candidates for a DB Project Design Director position with demonstrated experience on fast-paced transportation...

Elevance Health Human Center Design Director Boston, Massachusetts Apply NowLocation: This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of one of our PulsePoint locations.The Human Center Design Director will be responsible for building, managing, gaining internal buy-in, advancing, and piloting a...

Anticipated End Date: 2025-01-13Position Title: Human Center Design DirectorLocation: This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of one of our PulsePoint locations.Job Description: The Human Center Design Director will be responsible for building, managing, gaining internal buy-in, advancing, and...

Boston Dining Experience DirectorAs a Boston Dining Experience Director with Zuma - Boston, you will play a crucial role in delivering exceptional dining experiences for our guests. Your primary responsibility will be to lead the restaurant floor team, ensuring that every guest leaves feeling satisfied and eager to return. To achieve this, you will oversee...

Our IA Boston Studio is currently hiring for the position of Design Director. In this role, you are responsible for providing a clear vision and direction for the studio’s design output. You will partner with clients and project teams to elevate design in all markets ranging from hospitality, multi-family, to workplace, and you’ll foster a culture of...

Our IA Boston Studio is currently hiring for the position of Design Director. In this role, you are responsible for providing a clear vision and direction for the studio’s design output. You will partner with clients and project teams to elevate design in all markets ranging from hospitality, multi-family, to workplace, and you’ll foster a culture of...

Care Manager - Patient Experience & Customer Operations Care Manager - Patient Experience & Customer Operations Apply locations Boston, MA time type Full time posted on Posted 3 Days Ago job requisition id REQ-23884 Job Description General/Position Summary The Care Manager will be part of the US Patient Experience & Customer Operations team responsible for...

Design Build Project Design Director Boston, Massachusetts Job Category: Engineering Group Full/Part Time: Full time Job Type: Regular What We're Looking For The time is right to join HNTBs growing Design Build (DB) Organization We are seeking candidates for a DB Project Design Director position with demonstrated experience on fast-paced transportation...

🌟 Join Us as Channel Operations Director – Help Us Shape the Future in Boston!Are you a hands-on, strategic leader who thrives in fast-paced SaaS/Tech environments? Do you love building something from the ground up and driving real change? If so, we’d love to talk to you about our exciting opportunity.Why This Role?We’re on a mission to grow...

I am actively recruiting an Audit and Accounts Director Designate for a long-established firm based in Central London, with over 40 employees. Following an in-depth meeting with the Audit Partner yesterday, surrounding succession planning, I am eager to speak to ideally ACA qualified candidates who are eligible for RI status or who already are acting as a...

Job Title: Director of Operational ExcellenceLocation: Copley SquareWe are seeking a highly skilled Director of Operational Excellence to join our team at Cooper Connect. This leadership role is designed to drive operational excellence and deliver remarkable results across all areas of the restaurant.The ideal candidate will have 2 years of leadership...

DEPARTMENT OVERVIEW: Members of the Baseball Systems Team at the Boston Red Sox are focused on designing, building, and refining the software and data pipelines used within Baseball Operations. These tools and applications are an integral part of the decision-making process, are directly integrated in the workflows of all departments within Baseball...

Job OverviewAt First Citizens Bank, we are seeking an experienced sales leader to join our team as a Director of Sales Operations. This role is responsible for driving business growth and delivering exceptional customer experiences.