Customer Service Rep Teller Support Specialist 1

3 days ago

Clarks Summit, United States Community Bank System Full time

Overview:

At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, were committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CBSI, we offer competitive compensation, good benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities:

A Customer Support Representative (CSR)/Teller Support Specialist is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor and the teller line. The person in this position will routinely move between the customer service desk and teller line as needed. A CSR/Teller Support Specialist must be able to adapt well in the face of workplace stressors such as customer service complaints. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.

  • Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e. opening of accounts, cashing checks, etc.) with a professional attitude on both the teller line and platform
  • Determine customer needs, explain and sell products and services
  • Telephone customers to schedule sales appointments and promote products
  • Participate in branch prospecting efforts
  • Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
  • Serve as a liaison between customer and operational areas
  • Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
  • Ability to understand directions and adhere to established policy and procedures
  • Able to remain focused
  • Other related duties as assigned or directed
  • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner
Qualifications:

Education, Training and Requirements:

  • High School Diploma or GED required
  • Internal product knowledge and teller training
  • Accurate and proficient math
  • Documentation skills with attention to detail
  • Excellent interpersonal and communication skills
  • Clear thinking and ability to stay focused
  • Must be able to consistently demonstrate the Companys core values: a strong work ethics, integrity, respect for others, responsibility, transparency and humility
  • Two (2) years of bank and/or customer service normally required
  • All applicants must be 18 years of age or older
  • Travel is required to surrounding branches as needed
Min:
USD $17.50/Hr.

Max:
USD $23.82/Hr.

Other Job Information:

Hours: 37.5 hours/week

Location: Clarks Summit Branch (931 S State Street. Clarks Summit, PA 18411)

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

  • Customer Service Rep Teller Support Specialist 1

    3 weeks ago

    Clarks Summit, United States Community Bank System, Inc. Full time

    Overview: At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail...

  • Teller

    2 weeks ago

    Holts Summit, United States Central Bank Full time

    Job Description Central Bank is currently looking for a qualified individual to fill the role of Teller. The Teller works in a fast-paced, fun environment with opportunities for advancement. The candidate should provide a professional image and be the face and voice of our company. This is a great opportunity for the right candidate to work in a...

  • Account Services Specialist

    4 weeks ago

    Clarks Summit, United States Baker Tilly US, LLP Full time

    Overview: Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the worlds leading financial centers New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a...

  • Account Services Specialist

    1 week ago

    Clarks Summit, United States Baker Tilly US, LLP Full time

    Overview: Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the worlds leading financial centers New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly)...

  • Account Services Specialist

    3 weeks ago

    Clarks Summit, United States Baker Tilly US, LLP Full time

    Overview: Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers - New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a...

  • Teller PT Summit Maple Ave Branch

    1 week ago

    SUMMIT, NJ, United States WELLS FARGO BANK Full time

    Why Wells Fargo:Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to...

  • Personal Lines Customer Service Representative

    4 weeks ago

    Clarks Summit, United States Allstate Insurance Agency - John Joyce Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive PayProfessional DevelopmentJob Stability in a growing industryJob DescriptionThe Personal Lines CSR at Allstate Insurance Agency - John Joyce is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism...

  • Service Banker

    3 weeks ago

    Lee's Summit, United States Country Club Bank Full time

    Job Function: Provides existing and potential customers with excellent customer service while performing a variety of transaction functions, in line with established policies and procedures. Knowledgeable of bank services to cross sell or refer products/services as customer needs are identified. Processing teller transactions and performing a variety of...

  • Customer Success Specialist

    4 weeks ago

    Summit, United States CSL Full time

    The Opportunity: As a Customer Success Specialist II, you’re at the heart of the business operation. As a member of a dynamic team, you are motivated to improve and deliver the customer experience by contributing to team and company success. You will be creative, champion ideas that impact personal and team results. The Customer Success Specialist II will...

  • Enterprise Application Security Specialist

    3 weeks ago

    Clarks Summit, United States MetLife Full time

    Role Value Proposition:MetLife is a leader in providing insurance and protection products to customers around the globe. MetLife has undertaken a digital transformation journey to deliver innovative and industry-leading digital solutions, employing cutting-edge cloud and engineering technologies, and agile development practices. As an Enterprise Application...

  • Customer Success Specialist

    3 days ago

    Summit, United States CSL Full time

    The Opportunity: As a Customer Success Specialist II, youre at the heart of the business operation. As a member of a dynamic team, you are motivated to improve and deliver the customer experience by contributing to team and company success. You will be creative, champion ideas that impact personal and team results. The Customer Success Specialist II will...

  • Full-Time Teller

    4 weeks ago

    Holts Summit, United States Mid America Bank Full time

    Job DescriptionJob DescriptionThis position will be in our Holts Summit Branch. The hours are flexible. This position is not a summer position, we are looking for someone full-time throughout the year. Branch Lobby HoursMonday-Friday 8:30am-4:30pmSaturday 9:00am-12:00pmBranch Drive-Up HoursMonday-Friday 7:30am-6:00pmSaturday 9:00am-12:00pmJob Summary:Mid...

  • Part-Time Teller

    3 weeks ago

    Holts Summit, United States Mid America Bank Full time

    Holts Summit Branch16-20 hours/weekMust be able to work 2:00pm - 6:00pm every weeknight and most Saturday's. You may occasionally work 11:00am - 6:00pm. You will get one Saturday off a month.*This is NOT a summer job; this is a year-round position.*Branch Lobby HoursMonday-Friday 8:30am-4:30pmSaturday 9:00am-12:00pmBranch Drive-Up HoursMonday-Friday...

  • Part-Time Teller

    5 days ago

    Holts Summit, United States Mid America Bank Full time

    Job DescriptionJob DescriptionHolts Summit Branch16-20 hours/weekMust be able to work 2:00pm - 6:00pm every weeknight and most Saturday's. You may occasionally work 11:00am - 6:00pm. You will get one Saturday off a month.*This is NOT a summer job; this is a year-round position.*Branch Lobby HoursMonday-Friday 8:30am-4:30pmSaturday 9:00am-12:00pmBranch...

  • Part-Time Teller

    3 weeks ago

    Holts Summit, United States Mid America Bank Full time

    Job DescriptionJob DescriptionHolts Summit Branch16-20 hours/weekMust be able to work 2:00pm - 6:00pm every weeknight and most Saturday's. You may occasionally work 11:00am - 6:00pm. You will get one Saturday off a month.*This is NOT a summer job; this is a year-round position.*Branch Lobby HoursMonday-Friday 8:30am-4:30pmSaturday 9:00am-12:00pmBranch...

  • Part-Time Teller

    4 days ago

    Holts Summit, United States MidAmerica Bank Full time

    Holts Summit Branch 16-20 hours/week Must be able to work 2:00pm - 6:00pm every weeknight and most Saturday's. You may occasionally work 11:00am - 6:00pm. You will get one Saturday off a month. *This is NOT a summer job; this is a year-round position.* Branch Lobby Hours Monday-Friday 8:30am-4:30pm Saturday 9:00am-12:00pm Branch Drive-Up Hours Monday-Friday...

  • Customer Service Representative

    1 month ago

    Clarks Summit, United States Noreen Thomas - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Clarks Summit, PA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Noreen Thomas - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...

  • Customer Service Representative

    2 months ago

    Clarks Summit, United States Maddock Agency Full time

    **Responsibilities**: - Provide knowledgeable answers to questions **Qualifications**: - P&C license preferred but not required - Ability to multi-task and organize **Job Types**: Full-time, Part-time Experience level: - No experience needed Shift: - Day shift Weekly day range: - Monday to Friday Work setting: - In-person Application...

  • Senior Technical Support Engineer

    2 weeks ago

    Clarks Summit, Pennsylvania, United States PaxeraHealth Full time

    Job Description Job Description Looking for an exciting opportunity?With the growth of our company, PaxeraHealth Corp. is now hiring a Senior Technical Support Engineer to join our talented team of individuals in our Technical Support department. We seek an individual who will embrace our culture of excellence, service and integrity.As a developer of...

  • Cobra Specialist

    2 weeks ago

    Clarks Summit, United States Baker Tilly US, LLP Full time

    Overview: Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the worlds leading financial centers New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly)...