Front Desk Receptionist

3 weeks ago

Granger, United States DaMar Staffing Full time
Job Description
Client Profile- Medical facility offering assisted living and memory care.

Job Summary- Responsible for front line administrative support to residents, visitors and internal and external staff and support staff.

Responsibilities

  • Operate telephone switchboard to answer, screen and forward calls, provide information and respond to inquiries; take messages.
  • Check and handle all voicemails (including those that come through via email)
  • Great all residents and guests in a courteous and professional manner; direct or escorts individuals to specific destinations
  • Daily resident check in/check out; ensure residents are signing the front desk binder
  • Enter daily safety and resident falls report; snow log report when applicable
  • Monitor Nurse Call system and respond accordingly
  • Enter transportation and work order request into system as needed.
  • Sort and deliver all mail, internal messages and packages to residents and staff.
  • Reserve the private dining area for residents and guests.
  • Know emergency call systems and emergency procedures (fire, medical, and police)
  • Keep immediate supervisor fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
  • Refer all prospective residents and families to leasing team.
  • Distribute applications to prospective employees.
  • Other duties including special projects as assigned.
Qualifications
  • High School diploma; or three to five years related experience and or training or equivalent combination of education and experience
  • Minimum of three years of office experience
  • Experience working with the elderly is a plus
  • Intermediate computer skills; including knowledgeable of Microsoft Office Suite
  • Must have excellent customer service skills; patience; empathy
  • Must be able to respond to emergencies in a calm manner
  • Hours: M-F 8:30am to 4:30pm
  • Starting pay: $14.00 to $16.00 hourly; competitive health insurance and benefits.

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