Collections Customer Service Representative
4 weeks ago
Driveway Finance Corporation Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we're driving the future of auto finance Hiring Now: Collections Customer Service Representatives Schedule: Monday - Friday, 10:00 AM - 7:00 PM Pay: $21.00/hr. Location: Tigard, OR. (Hybrid) 9020 SW Washington Sq. Rd. Start Date: 12/1/2025 Industry leading benefits and career development opportunities The DFC Collections Customer Service Representative is responsible for providing quality customer experience while working to collect and negotiate terms of repayment on delinquent accounts 1-60 days past due. Responsibilities Make outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner by mitigating losses and maximizing receivable income Process, follow up, and resolve inbound collection and customer service telephone inquiries Review accounts for action such as extensions, deferments, and due date changes within authorized limits to promote customer performance of contractual obligations Demonstrate professionalism, discretion, and good judgment in all interactions with co-workers and customers to ensure timely resolution of customer discrepancies and disputes Follow up on required customer insurance coverage and institute corrective action when deficient coverage is discovered Meet or exceed established call volume and account action requirements Other duties as assigned Skills and Qualifications Basic knowledge of installment loans, consumer collections, and collections regulations & laws, nice to have Previous collections experience preferred but not required Prior experience working in a customer service/retail/collections type of role is helpful Ability to multitask by speaking with customers and typing information, avoid distractions, and be focused for scheduled shift Strong attention to detail Sense of urgency Excellent communication PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.) Competencies Does the right thing, takes action and adapts to change Self-motivates, believes in accountability, focuses on results, makes plans and follows through Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results Thrives on a team, stays positive, lives our values We Offer Best In Class Industry Benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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Collections Customer Service Representative
3 weeks ago
Portland, United States PSG Global Solutions Full timeCollections Customer Service Representative for a financial company! Job Description: Within this role you will partner with borrowers to determine their ability to qualify for alternative payment programs and help with inquiries on account status, m Customer Service, Collections, Representative, Customer, Retail, Staffing
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Collections Customer Service Representative
3 weeks ago
Portland, United States Oregon Staffing Full timeDfc Collections Customer Service RepresentativeDriveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines...
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Collections Customer Service Representative
4 weeks ago
Portland, United States Lithia & Driveway Full timeCollections Customer Service Representative Driveway Finance Corporation (DFC), a modern automotive lender and part of the Lithia & Driveway family. Schedule: Monday - Friday, 10:00 AM - 7:00 PM Pay: $21.00/hr. Location: Tigard, OR. (Hybrid) 9020 SW Washington Sq. Rd. Start Date: 12/1/2025 Responsibilities Make outbound collection attempts by phone, mail,...
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Customer Service Representative
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Portland, United States LoanMax Title Loans Full timeLoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! ***We are currently hiring for our location at 2929 SE Powell Blvd #5, Portland, OR 97202*** Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays! Weekly...
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Associate Customer Service Representative
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Portland, United States Providence Service Full timeAssociate Customer Service Representative Join Providence St Vincent Medical Office in Portland, OR, as an Associate Customer Service Representative (Intake Specialist). This is a part?time day shift position. Responsibilities The Intake Specialist is the first point of contact to patients or visitors in person or by phone. This role plays a key part in...
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Associate Customer Service Representative
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Portland, United States Providence Health & Service Full timeProvidence Health & Services - JobID: 400522 [Customer Service Representative] As an Associate Customer Service Representative at Providence Health & Services, you'll: Educate customers on a broad portfolio of HME products, supplies and services, and provide basic technical support as needed; Provide first line communication with a variety of customers,...
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Billing and Collections Representative *Hybrid*
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Portland, United States Providence Health & Service Full timeJob DescriptionBilling and Collections Representative *Hybrid* One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health and Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our...
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Associate Customer Service Representative
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Portland, United States Providence Health & Service Full timeDescription The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services,...
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Associate Customer Service Representative
2 weeks ago
Portland, United States Providence Service Full timeAssociate Customer Service Representative 3 days ago Be among the first 25 applicants Description The Home Medical Equipment Care Specialist I provides first?line communication with a variety of customers, referral sources, and clinicians to facilitate the ordering and delivery of home medical equipment (HME) products, supplies, and services. The HME Care...
