Head of IT

4 weeks ago

Lexington, United States CareerBuilder Full time

Description
Provide technical support and troubleshooting for computer systems, software and hardware internally for the firm
Install, configure, and maintain operating systems and software applications
Set up and maintain computer networks, including LAN and wireless connections
Leads the implementation and support of IT programs and support across multiple departments
Collaborate with 3rd party resources to identify and implement solutions that benefit the firm and Managing Partner, and contribute to the continued success of the firm for IT programs
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the firm
Have a natural analytical way of thinking, ability to explain difficult concepts to non-technical users, and act as the conduit between functional user needs and technical solutions
Be on-call for the Managing Partners time-sensitive inquires and provide timely resolutions to technical issues
Requirements
Bachelors degree in information technology, computer science, engineering, or related field
7-10 years experience in IT, technology, engineering, and/or related
3+ years leadership experience supervising teams and providing hands-on development
Proficient in desktop support, encompassing hardware and software troubleshooting
Familiar with computer networking concepts and protocols
Strong knowledge of both Windows and MacOS operating systems
Experienced in collaborative team environments
Able to effectively prioritize tasks and work independently
Demonstrates exceptional analytical, conceptual-thinking, and problem-solving skills
Capable of simplifying complex concepts into digestible language
Possesses excellent communication skills, both written and oral
Skilled in creating detailed reports, delivering presentations, and influencing stakeholders
Exhibits excellent planning, organizational, and time management abilities
Empowered to exercise independent judgment and take decisive action
Highly self-motivated, with a sharp focus on detail and efficiency
Able to successfully prioritize and execute tasks under pressureBottom of Form
Flexible and adaptable to change priorities against evolving deadlines

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