Server Assistant

2 months ago

Newport Beach, United States City Cruises Full time
Compensation: $19

City Experiences is seeking a Server Assistant for our operation in Newport Beach.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The successful Server Assistant aids servers in the prompt delivery and removal of food and beverage items, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

Essential Duties & Responsibilities:

  • Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS)
  • Provide guests with water, coffee/tea, and bread service throughout the meal
  • Bus used and unneeded dishes and glassware from guests tables to galley
  • Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning
  • Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink and broken dishes, and remove empty bottles and trash
  • Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture
  • Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest
  • Be prepared to begin work at scheduled time
  • Maintain uniform and personal grooming in compliance with appearance standards
  • Assist with the warm and efficient greeting and seating of guests when they arrive
  • Additional job duties as assigned
Requirements & Qualifications:
  • High school diploma or equivalent required
  • Must meet minimum state age requirements
  • Previous restaurant experience preferred
  • Energetic and enthusiastic personality essential
  • Must be able to effectively understand and convey written and verbal information to guests and coworkers
  • Must possess a service orientation - actively looking for ways to help others
  • Will work for extended periods of time without sitting
  • Required to lift furniture and other heavy items such as bus tubs up and down stairs
  • Will be required to be available for work on all major holidays
  • Per US Coast Guard requirement, must be a US Citizen or a Permanent Resident


About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year
success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands
that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player
who thrives in an environment where communication, creativity, and cooperation are
encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values, and
operating principles. By creating a company culture that puts RESPECT at its core, we believe it
will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
Our Mission: We create amazing experiences.
Our Values: Respect, Environment, Safety #1, Professionalism, Exceed, Communication and
Teamwork.
Our Operating Principles: CITY EXPERIENCES 12
1. Foster diversity and inclusion.
2. Practice conservation and environmental responsibility.
3. Cultivate a safe and secure workplace.
4. Be on time. Come prepared.
5. Make data-driven, fact-based decisions.
6. Be decisive with 80:100 solutions (80% right, 100% implementable)
7. Expect to win - but compete as an underdog.
8. Embrace innovation and reinvention.
9. Listen and be responsive.
10. Strive for efficiency and transparency without politics.
11. Win as a team. Play your role.
12. Work hard, have fun, celebrate success.
EQUAL OPPORTUNITY EMPLOYER:
The Company is proud to be an Equal Employment Opportunity and Affirmative Action
employer. The Company is committed to providing equal opportunity in all employment
practices, including, but not limited to, selection, hiring, promotion, transfer, and compensation
to all qualified applicants and employees without regard to age, race, color, national origin, sex,
sexual orientation, religion, handicap or disability, pregnancy, service member status, citizenship
status, or any other category protected by federal, state, or local law.
Additionally, we encourage all qualified applicants, including those with past arrest or conviction
records, to apply. The Company participates in the E-Verify program in certain locations.

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