Customer Service Specialist

4 days ago


Corpus Christi, Texas, United States Radiology Associates Full time

Job Type

Full-time

Description

  • Manage and process a high volume of inbound/outbound calls daily as required
  • Schedule exams, confirm appointments, Process orders, and/or obtain Authorization on scheduled appointments.
  • Maintain customer relationships with referring physician offices and patients
  • Work with multiple computer programs simultaneously; utilize available online resources
  • Maintain highly accurate data entry rate
Requirements

Education: High School Diploma or Equivalent

Skills: Precert/Authorization experience preferred; but not required.

Excellent organization and communication skills; able to perform multi-tasks; maintain confidentiality.

Experience: At least 2 years customer service

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