Transportation Reporting Coordinator

4 weeks ago

Grand Rapids, United States Hope Network Full time
The Transportation Reporting Coordinator is a key associate at Hope Network whose primary responsibilities include:

Supervise, organize and prioritize office duties for the department including processing payroll, monthly billing, reconciling and related activities, produce financial and transportation statistical reports for upper management, audit time cards, ridership data and fare collection. He/she will act as the primary contact regarding vehicle accident procedures and as the Safety Officer will keep office personnel in compliance to industry standards.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

This is not intended to be an exhaustive listing of job functions.This job description is in no way states or implies that these are the only duties to be performed by this employee.The employee is required to follow any other instructions and to perform any other duties as assigned.

  1. Supervise, organize, and assign crucial administrative duties for the department and the administrative aide; including maintaining an adequate inventory of office supplies, answering phones and directing/assisting staff to using departmental support programs.
  2. Oversee the payroll process for the department, conducting routine audits for accuracy and making necessary changes as needed to the Attendance Enterprise payroll system.
  3. Manage the passenger fare and donation revenue accounting and reconciling process for the Transportation Department including Ridelink donations, NorthKent Transit fares and HNI fares and tickets. Responsible for cash reconciliation and depositing in the bank
  4. Develop precise and accurate financial and transportation reports and charts for business analysis purposes. Manages Vendor View Waiver programs, authorizations and billing for Specialized Transportation and GoLux. Creates quarterly Specialized Services reports, monthly/quarterly NW180 reports.
  5. Oversee data entry for accuracy relating to passenger trips, process monthly billing for the department and assist accounting department in collection of past dues invoices. Add and revise Crystal trip reports to accompany invoices and weekly trip reconcilations for Wheels to Work companies. Oversees VTS Senior Millage (formerly American Red Cross) donations, ridership and billing.
  6. Perform and report fire and disaster drills for office personnel, maintain compliance reports and update Safety manual as needed.
  7. Coordinate, prepare, and organize safety data and accident/police reports for the Vehicle Safety Committee for compliance, assist post accident investigation process, enter accident information into Collective Fleet program, and acts as the safety liaison with external agencies.
  8. Superuser of the Solomon finance program for the department to resolve billing and accounting issues and concerns.
  9. Regular and predictable attendance is an essential requirement of this position.
Educational / Talent Requirements:
  1. Minimum Education required: High School Diploma, Associates in Business preferred and/or minimum 3 yrs of work related experience and leadership skills training
  2. Ability to work well with a diverse group of workforce to support and maintain and excellent teamwork environment
  3. Ability to be self driven and demonstrate and exercise sound business decisions and judgment
  4. Ability to lead others in a positive and effective way
  5. Excellent communication skills (oral/written) with the ability to listen, resolve, and negotiate appropriate problem resolution decisions
  6. Ability to build and maintain effective working relationships with community and agency personnel
  7. Ability to coordinate multiple priorities and change tasks as needed to meet the needs of the program
  8. Demonstrate strong computer skills using various system applications; i.e. MS Office, Solomon, Novus, and have the ability to learn new computer programs essential to the position.
  9. Demonstrate the highest level of professionalism, accountability.
Work Experience Requirements:
  1. 2 years experience working in an office environment with experience compiling reports.
  2. Experience with computer programs, especially Micro-soft Excel
  3. Experience in billing processes and responsibilities
  4. Work with a number of group of people such as peers, supervisors, agencies, consumers

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