Mazda Client Advisor

Hello Auto Group has an immediate opening for a Sales Associate at our rapidly growing Mazda store in Valencia, California.

We're looking for an individual who feels passionate about customer service. Who wants to build long-term relationships with clients. And who believes the automotive sales experience can and should be fun, transparent, and straight forward.

We welcome applicants with prior automotive sales experience, but we would also love to talk to you if you're currently involved in sales or customer service in other fields. We pay a guaranteed hourly base salary plus bonuses.

Join a great team and build a career with us

A little bit about us...

• We are a locally owned and operated dealership group.
• Our pricing is clear, transparent, and straightforward.
• If you've sold cars before and hate practices such as selling over MSRP, hitting customers with unexpected addendums etc...so do we
• Our client advisors are professionally trained to help customers find the right vehicle, consult with them on leasing and financing, and present solutions to protect their purchase.
• We close Sundays for better work life balance for our team.
• We donate $25 from each car sale and $1 for each car serviced and give it back those in need in the local communities. We also offer our staff two paid days off to volunteer to some of the great causes we support.

Compensation Elements

• Guaranteed base hourly pay above industry standard.
• Additional commission based on vehicle sales, customer experience ratings and finance sales.
• We pay 75% of your base medical coverage (value of over $3000 / year)
• All of the following, paid at your effective rate - including bonuses and commission earned in the prior 90 days:
  • 2 weeks paid vacation
  • 5 paid holidays each year.
  • 6 paid sick days each year(twice the California required sick time)
  • 3 paid bereavement days each year.
  • 2 paid volunteer days each year.
• Free basic life insurance.
• We contribute to your 401K retirement savings plan - for every 6% you save, we add another 3% - (at $120K annual earnings, we contribute $3,600 to your 401K)
• Extremely competitive employee purchase program - big savings on cars, parts and service.
• We believe that happy employees make happy customers. So we provide great benefits, and we are closed on Sundays so our employees can enjoy weekend time with their families.

What We're Looking For:

• Phenomenal communication skills with customers and coworkers alike
• Team player
• Outgoing personality who loves to interact and create relationships.
• Lifelong learner mindset - driven to learn about new products, features, tools and processes.
• Good presenter, able to share knowledge and information in an engaging manner.
• Sales acumen
• Available to work flexible hours and Saturdays.
• Clean driving record and valid driver's license

What You'll Be Doing:

• Build relationships with customers from the moment they inquire with us
• Provide information on the vehicle, pricing, and options - both online, on the phone, and in person
• Set showroom and test drive appointments
• Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Continuously develop product and sales acumen to become the vehicle authority. Know the ins and outs of products, packages, and the latest technologies.
• Perform high-quality, professional demonstrations of vehicles and financial products
• Learn to overcome objections and thrive within sales situations
• Follow-up with buyers to ensure successful referral business and build customers for life

Hello Auto Group in the News:

• Click here to read about how we leverage the power of technology to elevate our showroom experience.
• Hello Auto Group's unique business model was featured in this Signal article in 2020.
• Our San Diego General Manager, Idaliz Maldonado, was interviewed by CBS News in 2022. She was also one of Automotive News "40 under 40"

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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