Account Clerk II

1 week ago


Virginia Beach, United States City of Virginia Beach Full time

Job Title The Virginia Beach Convention Center exists to facilitate successful experiences by offering a full range of high-quality services and amenities for conventions, professional trade shows, consumer shows and community events. The right candidate for this position will be a self-motivated individual who enjoys a challenging work environment and wants to make a difference in our organization. You will be an integral part of a team committed to providing exceptional customer service to our clients. The salary for this position is $17.67 / Hourly. Job duties include the following: Work with the Account Clerk Supervisor to oversee and train part-time staff in procedures and duties associated with operating Box Office during events Provide feedback to be used in performance appraisals of part-time staff Operate and maintain computerized ticketing and POS systems Accumulate and audit event data used in preparation of event settlement and invoicing Prepare and audit complex financial and statistical reports, file and record to ensure an accurate track of information Reconcile and prepare bank deposits for daily revenues received in strict accordance with established accounting procedures Provide information to other City departments, clients and the general public to ensure that matters pertaining to accounting records are properly relayed Resolve customer complaints with tact Maintain a high level of customer service to internal and external customers Perform a variety of other box office, retail center, exhibitor services and other accounting functions as assigned This position requires an individual with the flexibility to work an irregular schedule as events are booked at the convention center and may include some days, nights, weekends and/or holidays


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