Training and Services Coordinator

1 month ago


Longmont, United States Acro Full time

Must have LMS experience.

Intermediate level admin. Mid level competency using PowerPoint, Excel and Word. Outlook skills. Has at least 2 years experience working in the administrative field. Professional demeanor and excellent phone and communication skills. Proven ability to work effectively on a team or as an individual. Proven ability to multi-task. Performs a variety of administrative functions. Schedules appointments. Composes memos, researches and creates presentations. Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports. Requires a high school diploma . Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager.

ROLE SUMMARY:

-Student registration process

-Support Instructors on loading and managing Course Content and updates

-Ensuring Course Schedule Accuracy

-Update system with customer evaluation forms for accurate NPS

Maintain the Global LMS schedule, and coordinate with the team, this is the main task.

-Customer Student Open Enrollment

-Internal Student Open Enrollment

Attend and help facilitate Staff Calls with Region Training Managers (RTMs)

-Weekly Schedule/Resource Review

-Weekly Risk Review

Website Management & LMS Alignment

-LMS is linked to Website

-Manage Website content & training offerings updates and sustain

Work with RTMs to issue requested Purchase Orders (PO) in assistance with internal/external training

Work with sub-contractor relationships

- Receive Quotes (sub-contractors)

-Initiate Workflows for Purchase Order

-Invoice Receive

-Mark orders Good Received (GR) in SAP

-Be the focal point for payment resolutions

RTM Admin Support on following:

-Equipment logistics support for instructors (shipping, tracking, receiving)

-Assist Instructors for Printing Manuals Process Ownership (pcard or otherwise)

-Assist instructors for printing Student Certificates

-Coordinate Customer Student Give-aways

-Assist RTMs with facility coordination

-Ensure timely closure of training projects by tracking full completion documentations from instructors (attendance sheets, completion certificates, student certificates..etc)

- Basic technical knowledge of electrical and computer systems to handle electrical parts safely and keep track of calibration records.



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