Patient Service Representative

3 weeks ago


Wooster, United States Akron Children's Hospital Full time

Full-time, 40 hours/weekVariable day shiftOnsiteSummary:The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience.Responsibilities:Develops and maintains positive relationship with patients and families by greeting and providing prompt and caring response to questions, requests, etc.Performs point-of-service activities [visit preparation, co-pay collection, patient tracking and other duties] as assigned under the direction of the supervisor.Schedules patient visits or other diagnostic testing utilizing hospital procedures and resources.Manages third-party payors and collection of co-pays.Follows through on routine tasks and general office duties, i.e., faxing, copying, filing, mailings, promptly returning phone calls, taking and distributing messages, and etc.Responsible for ensuring appropriate front desk inventory is maintained and communicating the need to appropriate staff member.Provide for smooth running of office by setting and revising priorities based on workload and anticipating needs and deadlines.Ensure overall department appearance including the cleanliness of the work area and waiting room as needed.Participates in clerical and administrative cross coverage efforts as needed.Ensure HIPAA compliance is followed.Other duties as required.Other information:Technical ExpertiseExperience working in a general office setting (clerical or administrative duties in an office setting) is preferred.Experience working in a healthcare environment is preferred.Experience in computerized scheduling system preferred.Knowledge of medical terminology preferred.Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility.Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments.Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required.Education and ExperienceEducation: A high school diploma or equivalent is required.Certification: None.Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred.Years of experience supervising: None.Full TimeFTE: 1.000000Status: Onsite



  • Wooster, United States Cleveland Clinic Full time

    Join Cleveland Clinic's Wooster Family Health Center and experience being part of a top hospital system where everyone is valued for what they bring to the team. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in...


  • Wooster, United States Cleveland Clinic Full time

    Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of...


  • Wooster, United States Waynesavings Full time

    **Position:** Customer Service Representative **Location:** Wooster, OH **Job Id:** 197 **# of Openings:** 0 **Wayne Savings Community Bank** **Vision** Make Dreams a Reality within our Communities **Summary** Process customer banking transactions with the highest levels of accuracy; update accounts and complete maintenance requests. When appropriate,...


  • Wooster, United States Waynesavings Full time

    **Position:** Customer Service Representative **Location:** Wooster, OH **Job Id:** 197 **# of Openings:** 0 **Wayne Savings Community Bank** **Vision** Make Dreams a Reality within our Communities **Summary** Process customer banking transactions with the highest levels of accuracy; update accounts and complete maintenance requests. When appropriate,...


  • Wooster, United States Service Now Full time

    Job DescriptionJob DescriptionSIGN ON BONUS!!!Service Now is looking to hire a full-time HVAC Service Technician to represent our company while going into our Wooster, OH clients' homes to service, repair, install, and propose equipment replacements while keeping up with the manufacturer's recommendations and local codes. Are you a skilled technician...


  • Wooster, United States Service Now Full time

    Job DescriptionJob DescriptionSIGN ON BONUS!!!Service Now is looking to hire a full-time HVAC Service Technician to represent our company while going into our Wooster, OH clients' homes to service, repair, install, and propose equipment replacements while keeping up with the manufacturer's recommendations and local codes. Are you a skilled technician...


  • Wooster, United States Service Now Full time

    Job DescriptionJob DescriptionSIGN ON BONUS!!!Service Now is looking to hire a full-time HVAC Service Technician to represent our company while going into our Wooster, OH clients' homes to service, repair, install, and propose equipment replacements while keeping up with the manufacturer's recommendations and local codes. Are you a skilled technician...


  • Wooster, United States Planet Fitness Full time

    Job DescriptionJob DescriptionPT, Mon-Sun, Flexible schedule and 8 hr shifts between 6am-10pm, Employee Membership. Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and...


  • Wooster, United States Planet Fitness Full time

    Job DescriptionJob DescriptionPT, Mon-Sun, Flexible schedule and 8 hr shifts between 6am-10pm, Employee Membership. Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and...


  • Wooster, United States Planet Fitness Full time

    PT, Mon-Sun, Flexible schedule and 8 hr shifts between 6am-10pm, Employee Membership.  Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Assist in...


  • Wooster, United States Planet Fitness Full time

    PT, Mon-Sun, Flexible schedule and 8 hr shifts between 6am-10pm, Employee Membership.  Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Assist in...


  • Wooster, United States BellStores Inc Full time

    Job DetailsLevel Entry Job Location OH Wooster 1120 - Wooster, OH Position Type Customer Service Representative Convenie Salary Range $13.25 Hourly Job Shift Any DescriptionCUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer...


  • Wooster, United States BellStores Inc Full time

    Job DetailsLevel Entry Job Location OH New Midway 1159 - Wooster, OH Position Type Customer Service Representative Convenie Salary Range $13.25 Hourly Job Shift Any DescriptionCUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional...


  • Wooster, United States BellStores Inc Full time

    Job DetailsLevel Entry Job Location OH New Midway 1159 - Wooster, OH Position Type Customer Service Representative Convenie Salary Range $13.25 Hourly Job Shift Any DescriptionCUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional...


  • Wooster, United States BellStores Inc Full time

    Job DetailsLevel Entry Job Location OH Wooster 1016 - Wooster, OH Position Type Customer Service Representative Convenie Salary Range $13.25 Hourly Job Shift Any DescriptionCUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer...


  • Wooster, United States BellStores Inc Full time

    Job DetailsLevel Entry Job Location OH Wooster 1016 - Wooster, OH Position Type Customer Service Representative Convenie Salary Range $13.25 Hourly Job Shift Any DescriptionCUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer...


  • Wooster, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a...


  • Wooster, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** We are also able to consider an LPN in lieu of a Dialysis Tech Trainee. LPN new grads considered! Patient Care Tech / Dialysis Tech Trainee needed at our Wooster outpatient dialysis clinic. Our technicians often have some previous patient care experience, but we are able to TRAIN in the rewarding field of dialysis! Join our team!...


  • Wooster, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a...


  • Wooster, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** We are also able to consider an LPN in lieu of a Dialysis Tech Trainee. LPN new grads considered! Patient Care Tech / Dialysis Tech Trainee needed at our Wooster outpatient dialysis clinic. Our technicians often have some previous patient care experience, but we are able to TRAIN in the rewarding field of dialysis! Join our team!...