Food Runner

5 months ago

Wellesley, United States SWRG INC Full time
Job Details

Job Location
SW Wellesley - Wellesley, MA

Travel Percentage
None

Job Category
Restaurant - Food Service

Description

GENERAL SUMMARY:

The Food Runner is responsible for serving food orders as specified by guests in a friendly and courteous manner.

DUTIES & RESPONSIBILITIES:
  • Always presents self in courteous and professional manner to guests.
  • Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).
  • Delivers food orders with appropriate garnishments.
  • Delivers food orders timely and, where multiple guests involved, at the same time.
  • Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar).
  • Responds to guests' requests for condiments or other items.
  • Continually clears away dishes and debris from stations.
  • Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service for guests.
  • Brings guests' inquiries regarding food allergies to the Manager's attention immediately.
  • Ensures station is suitable for serving and meets company standards.
Qualifications

SKILLS & COMPETENCIES:
  • Demonstrates good judgment.
  • Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.
  • Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
  • Must be able to perform under pressure in a high-volume restaurant setting.
  • Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.
MINIMUM EDUCATION & TRAINING:
  • High school diploma, equivalency degree or related experience preferred.
ENVIRONMENTAL WORKING CONDITIONS:

Restaurant Setting
  • Must be able to stand and exert fast-paced mobility for entire shift.
  • Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull.
  • Must be able to frequently lift food, and other items weighing up to 50 pounds.
  • Position involves repetitive hand and wrist motion.

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