Solar Customer Service Advisor

4 weeks ago


Melrose Park, United States AGI Full time
Description

We're seeking a positive, personable Solar customer service advisor for a rewarding career opportunity You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started

Responsibilities

•Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
•Keep track of customer accounts and make updates with new account information as necessary
•Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
•Regularly meet with sales lead to receive the newest service and product knowledge
•Identify common customer issues and bring them to the attention of the team

Qualifications

•Excellent active listening, interpersonal, and communication skills
•Experience working in a customer-oriented atmosphere
•High school graduate, G.E.D. recipient, or equivalent
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