Enterprise Service Desk Specialist
4 weeks ago
Description Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities?As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.What will you do as a Help Desk Support Representative?You will serve as the initial point of contact for IT-related problems and provide tier 1 level support which will consist of providing phone and online support to users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary. Additional duties will include:Provide health and status monitoring of the networksDocumenting and communicating outage information to co-workers and customersExecuting scriptsOpen and close tickets.Correlate events and incidents for management of Information Technology (IT) Services.Basic Qualifications:High school Diploma or General Equivalency Diploma (GED) and3 years of relevant experienceActive DODSecret clearance or ability to obtainDoD 8570 Information Assurance Technician (IAT) Level II certification (i.e. CompTIA Security+)Must be willing to work shifts, including evenings and weekends.Preferred Qualifications:Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage.Pay Range: $26.27+/hr.The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.Original Posting Date:2024-02-23While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range -The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Enterprise Service Desk Specialist
2 months ago
New Orleans, United States Leidos Full timeDescription Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity...
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Enterprise Service Desk Specialist
4 days ago
New Orleans, United States Leidos Full timeDescription Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity...
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Enterprise Service Desk Specialist
1 month ago
New Orleans, United States Leidos Full timeDescription Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity...
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Enterprise Service Desk Specialist
1 month ago
New Orleans, LA, 70113, Orleans Parish, LA, United States Leidos Full timeDescription Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity...
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Service Desk Technician
2 weeks ago
New York, United States Seneca Resources Full timePosition Title: Service Desk Technician Location: Boise, ID Environment: On-site Position Status: Contract Pay rate: $20/hr. Position Description: The main function of an Enterprise Service Desk Representative is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or...
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Front Desk Specialist
3 weeks ago
New Orleans, United States Holiday Inn Club Vacations Full timeJob DescriptionJob DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review...
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Senior Service Desk Specialist
4 weeks ago
New York, United States Apple Bank for Savings Full timePerform initial analysis of network issues, resolving/escalating as needed. - Provide Tiers 1 & 2 infrastructure/desktop technical assistance, support, and analyses for incoming requests through the Bank's online service & request tracking system eit Service Desk, Specialist, Senior, Service, Banking
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Director of BIT Service Desk
5 days ago
New York, United States City of New York Full timeJob Description The New York City Department of Environmental Protection (DEP) protects public health and the environment by supplying clean drinking water, collecting and treating wastewater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000...
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IT Service Desk Administrator
2 weeks ago
New Orleans, United States International-Matex Tank Terminals Full timeFoster and maintain professional work relationships with operational leaders and co-workers. Customer service and support of all Analyst and Administrator Information Technology and Operational Technology functions. Always use sound judgment to ensur Service Desk, Operations Technician, Information Technology, Administrator, IT, Customer Service,...
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Service Desk Analyst
2 days ago
New York, United States Velocity Search Group Full timeOur client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global...
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Service Desk Analyst
4 days ago
New York, New York, United States TEKsystems Full timeDescription: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
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Service Desk Analyst
4 days ago
New York, New York, United States TEKsystems Full timeDescription:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail...
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Service Desk Analyst
4 days ago
New York, New York, United States TEKsystems Full timeDescription: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone,...
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NESD Help Desk Agent II
4 days ago
New Orleans, United States General Dynamics Full timeResponsibilities for this Position Location: USA LA New Orleans - 2021 Lakeshore Dr. (LAS009) Full Part/Time: Full time Job Req: RQ173419 Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Suitability: Public Trust/Other Required: None Job Family: Help Desk Job...
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Help Desk Specialist
2 weeks ago
New York, United States Dunhill Professional Search Full timeHelp Desk Specialist – Top Secret SCI Required Onsite – San Antonio, TX We are looking for an entry level Help Desk Specialist to support one or more proprietary software applications. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the help desk....
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Service Desk Analyst
4 days ago
New York, New York, United States TEKsystems Full timeDescription:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail...
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Patient Services Associate
2 months ago
New Orleans, United States St Thomas Community Health Center Full timeJob DescriptionJob DescriptionPatient Services Associate - Front Desk - Bilingual SpanishAt St. Thomas Community Health Center our mission is to provide culturally competent healthcare of the highest quality, regardless of the patients ability to pay. Central to our mission is to acknowledging the role of institutional racism as causative of these...
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Service Desk Analyst
4 days ago
New York, New York, United States TEKsystems Full timeDescription:One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail...
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Service Desk Specialist
2 weeks ago
New York, United States Capital Staffing Solutions Full timeNOT OPEN FOR C2C OR REFERRALS Job Title: Service Desk Representative - Remote in Michigan (Must Hit All Requirements if Out of State) Position Type: Contract Pay Rate: $18/hr Education and Experience: High School Diploma or equivalent. Preferred: Some college, 1-2 years of vocational technical training, or an Information Technology/Support industry...
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IT Help Desk Technician
3 weeks ago
New Orleans, United States RSDC Full timeJob DescriptionJob DescriptionRSDCGroup, LLC (RSDC) is a Veteran Owned Small Business (VOSB) with a presence in the Washington, DC Metropolitan area headquartered in Arlington, Virginia with offices nationwide. We deliver results for our customers through accurate requirements capture and our Strategy to Operations solutions approach which results in...
