Cage Operations Shift Manager
3 weeks ago
- Must have three years of Supervisory and coin/currency handling experience.
- Must have decision-making capabilities and experience in directing others.
- Must be extremely numbers oriented and have typing and adding machine skills.
- Must be computer literate.
- Must be able to communicate with the public in a clear friendly manner.
- Must be able to read, write, speak and understand English.
- Must be able to work various shifts and flexible hours.
Must be able to obtain a license by R.I. Department of Business Regulation
Essential Job Functions:
- Supervise Cage personnel in all areas.
- Conduct training of Policies and Procedures as well as basic machinery, i.e. currency counters, adding machines, and computers.
- Handle employee and customer related problems with composure and professionalism at all times.
- Assists Cage Manager with the daily operation including training, counseling and supervision of personnel.
- Maintain adequate staffing levels in the Cage department through scheduling and by monitoring customer volume.
- Review departmental reports addressing potential conflicts and/or misinformation.
- Ensure a maximum level of companywide service and satisfaction is achieved and maintained at all times.
- Held accountable for the accuracy and thoroughness of departmental records and reports.
- Bring employee concerns and/or problems and unusual activities to the attention of the Cage Manager
- Perform other duties as assigned.
- Frequently walking and standing.
- Constant mental alertness to work in fast-paced environment.
- Exposed to smoke, bright lights and noise.
- Operations of various machines.
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